Outreach is an AI-powered revenue workflow platform designed to help sales teams efficiently manage and automate their prospecting, engagement, and deal management processes.<\/p>\n\n\n\n
Outreach offers sales execution, pipeline management, conversation intelligence, and revenue forecasting tools, all integrated to drive more effective buyer interactions across the entire customer lifecycle.<\/p>\n\n\n
![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/11\/Screenshot-2026-01-23-at-11.13.40-AM-1024x540.png\")
<\/figure>\n<\/div>\n\n\nFounded in 2014, Outreach serves over 6,000 businesses globally and positions itself as a category-defining solution for sales engagement and revenue operations in the B2B market.<\/p>\n\n\n\n
Who Can Use Outreach.io?<\/strong><\/h2>\n\n\n\nOutreach.io is best suited for enterprise and fast-growing sales teams looking for a comprehensive sales execution platform. Its extensive capabilities empower teams across the organization to drive productivity, improve conversion rates, and forecast revenue more accurately.<\/p>\n\n\n\n
Sales Representatives:<\/strong><\/p>\n\n\n\n\n- Automate outreach with multi-touch sequences across email, calls, and meetings
<\/li>\n\n\n\n - Centralize tasks and communications in one workspace
<\/li>\n\n\n\n - Gain actionable buyer insights to identify deal risks and opportunities
<\/li>\n\n\n\n - Automate routine tasks like activity logging and meeting scheduling for greater selling focus<\/li>\n<\/ul>\n\n\n\n
Sales Managers:<\/strong><\/p>\n\n\n\n\n- Monitor team activity and engagement levels to ensure consistent pipeline development
<\/li>\n\n\n\n - Automate reporting and access reliable forecasting tools
<\/li>\n\n\n\n - Standardize training and coaching with shared workflows and messaging templates<\/li>\n<\/ul>\n\n\n\n
Sales Leaders:<\/strong><\/p>\n\n\n\n\n- View the entire funnel and drill down into individual deals and team performance
<\/li>\n\n\n\n - Track key metrics such as rep activity, account engagement, and buyer sentiment
<\/li>\n\n\n\n - Connect and optimize the sales tech stack for better collaboration and workflow efficiency<\/li>\n<\/ul>\n\n\n\n
Outreach.io\u2019s workflow automation, revenue intelligence, and unified workspace enable sales teams to operate with more clarity, consistency, and scale.<\/p>\n\n\n\n
Features of Outreach.io<\/strong><\/h2>\n\n\n\nLet\u2019s take a look at the sales execution features that Outreach.io offers:<\/p>\n\n\n\n
\n- Multichannel Sequences:<\/strong> Outreach.io enables you to create sequences using multiple step types: Auto Email (automatically sent emails), Manual Email (personalized emails), Call (using Outreach Dialer), Task (custom reminders for any activity), and LinkedIn Task (reminders to engage with prospects on LinkedIn). This allows you to connect with buyers at different stages using their preferred channels.
<\/li>\n\n\n\n- Advanced Email Sequence Capabilities:<\/strong> You can manage stakeholders in a sequence, consolidate responses in threaded emails, and leverage automated follow-ups to prevent stagnation and drive meetings.
<\/li>\n\n\n\n- Out-of-Office Detection:<\/strong> Outreach automatically pauses email sequences when prospects are out of office and resumes them after they return to improve reply chances.
<\/li>\n\n\n\n- Automated CRM Sync:<\/strong> Outreach.io provides seamless bi-directional sync with Salesforce, HubSpot, and Microsoft Dynamics 365, keeping prospect engagement data across emails, calls, meetings, and LinkedIn tasks in line with your CRM records.
<\/li>\n\n\n\n- AI-Powered Sentiment Analysis:<\/strong> The platform uses machine learning to analyze buyer sentiment in email replies, automatically categorizing them (Positive, Objection, Referral, Unsubscribe, Other), so your team can respond quickly and appropriately.<\/li>\n<\/ul>\n\n\n\n
Pros and Cons of Outreach.io<\/strong><\/h2>\n\n\n\nPros:<\/h4>\n\n\n\n\n- Designed for enterprise sales teams<\/strong> – Outreach delivers robust sales execution, pipeline management, forecasting, and analytics that fit the requirements of larger organizations managing multi-stage, high-volume deal cycles.
<\/li>\n\n\n\n- Advanced automation capabilities<\/strong> – Outreach enables automation of key sales activities, including multi-step email and call sequences, automatic follow-ups, out-of-office detection, pausing for email sequences, bi-directional CRM sync, and automated calendar scheduling. These automations reduce administrative burdens for sales reps.
<\/li>\n\n\n\n- AI-driven analytics<\/strong> – Teams benefit from Outreach\u2019s AI-powered insights, deal health scoring, buyer sentiment classification, predictive forecasting, and voice analytics, helping leaders and reps make data-driven decisions and improve win rates.
<\/li>\n\n\n\n- Strong integrations<\/strong> – Outreach offers integration with leading CRMs (Salesforce, HubSpot, Microsoft Dynamics 365) and connects with a broad range of external sales tools such as DocuSign, Intercom, ZoomInfo, and 6sense.<\/li>\n<\/ul>\n\n\n\n
Cons:<\/h4>\n\n\n\n\n- No AI-Based Next Step Execution After Sales Calls<\/strong> – Once a sales conversation ends, Outreach logs the call. But reps have to interrupt their dialing flow, remember the call context, schedule the next action, and then resume the session. As more calls occur, overdue follow-ups accumulate on the dashboard, critical follow-ups go unaddressed, and warm conversations turn cold.
<\/li>\n\n\n\n- Standardized Sequences for Each Account<\/strong> – Outreach.io\u2019s platform centers around standardized cadences and automation, meaning the same template, messaging, and engagement steps are typically used across all accounts. This \u201cone-size-fits-all\u201d cadence setup fails to deliver a custom engagement approach per account, even when different industries, roles, or opportunity levels require tailored strategies.
<\/li>\n\n\n\n- Requiring Separate Data Tools<\/strong> – With Outreach.io, you must use third-party data tools or list providers to source and enrich accounts and contact data before you can launch outbound. The platform doesn\u2019t fetch contact data or build lists natively; reps spend hours researching and managing contact info outside of Outreach, leading to extra costs and workflow complexity.
<\/li>\n\n\n\n- Does Not Offer a Way to Vet ICP Accounts<\/strong> – Outreach.io does not natively score, tier, or vet your Ideal Customer Profile (ICP) accounts before sequencing. Reps often end up calling and emailing accounts that don\u2019t fit the target criteria, resulting in poor connect rates, lower-quality pipeline, and wasted rep effort.
<\/li>\n\n\n\n- Heavy Manual Burden on Reps<\/strong> – Outreach.io\u2019s \u201ctask-based approach\u201d raises tasks and reminders for each sequence step, leaving manual research, calling, emailing, and approvals to the rep. Overdue tasks are common in Outreach dashboards, and reps are forced to juggle a backlog of follow-ups and admin actions.
<\/li>\n\n\n\n- Does Not Offer a Way to Scale High-Performing Outbound Channels<\/strong><\/li>\n<\/ul>\n\n\n\n
a) No Deliverability Infrastructure:<\/strong> Outreach does not offer a dedicated end-to-end deliverability suite (e.g., auto-warmup, inbox rotation, deliverability diagnostics) to systematically ensure your emails avoid spam, resulting in high bounce and low response rates.<\/p>\n\n\n\nb) Lack of High-Velocity Dialing:<\/strong> The native dialer allows one call at a time with no parallel or power dialing or voicemail automation. As a result, teams cannot scale cold calls or drive high daily connect volumes.<\/p>\n\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-2-1024x318.png\")
<\/figure>\n<\/div>\n\n\nOutreach.io Pricing<\/strong><\/h2>\n\n\n\nYou can choose from multiple Outreach packages, each focused on a specific set of capabilities. However, Outreach\u2019s pricing is not transparent and you need to \u2018Request Pricing\u2019.<\/p>\n\n\n
\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-3.png\")
<\/figure>\n<\/div>\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-4.png\")
<\/figure>\n<\/div>\n\n\n\n- Engage:<\/strong> Manage and execute sales engagement activities to drive efficiency and effectiveness in your role.
Key features:<\/em> Sequences, Snippets, Templates, Smart Account Plan, and more.
<\/li>\n\n\n\n- Call (Voice package):<\/strong> Purchase voice calling plans and phone numbers for outbound motions.
Key features:<\/em> Integrated Sales Dialer, Live Call Monitoring, and more.
<\/li>\n\n\n\n- Meet:<\/strong> Access AI-powered conversation intelligence for real-time assists, post-meeting insights, and coaching.
Key features:<\/em> Real-Time Call Recording, AI Smart Meeting Assist, and more.
<\/li>\n\n\n\n- Deal:<\/strong> Get a unified view of all deals to identify risk, understand the pipeline, and move deals forward.
Key features:<\/em> AI Deal Assist, Deal Health Score, Deal Grid, Activity History.
<\/li>\n\n\n\n- Forecast:<\/strong> Automate roll-ups and scenario modeling for accurate revenue forecasts.
Key features:<\/em> Pipeline Dashboard, Forecast Rollup, AI Projection.
<\/li>\n\n\n\n- Amplify:<\/strong> Power revenue workstreams using Outreach AI Agents, with a credit-based, per-action consumption model.
Key features:<\/em> AI Revenue Agent, AI Deal Agent, AI Research Agent, AI Personalization & Engagement.<\/li>\n<\/ul>\n\n\n\nKlenty: The Best Outreach.io Alternative for Growing Sales Teams<\/strong><\/h2>\n\n\n\nKlenty<\/a><\/strong> keeps your outreach moving after every conversation, instead of handing you more tasks.<\/p>\n\n\n\nIn Outreach.io, once you finish a call or get a reply, the cadence typically stops. From there, everything depends on you: remembering the context, deciding the next step, creating follow-up tasks, setting reminders, and coming back at the right time.<\/p>\n\n\n\n
With Klenty, execution doesn\u2019t stop at the conversation. After your sales interaction, AI automatically creates the next step for you \u2014 follow-ups, reminders, and actions based on the context of the conversation. Where Outreach gives you a click-to-call dialer, Klenty gives you three things Outreach does not:<\/p>\n\n\n\n
\n- Higher call volume through parallel and power dialing \u2014 so reps spend more time in conversations and less time waiting between dials<\/li>\n\n\n\n
- Higher connect rates through Connect AI<\/a> \u2014 Klenty\u2019s proprietary dialing infrastructure that manages number health, rotates numbers intelligently, dials from local area codes, and batches calls by the best time to reach each prospect<\/li>\n\n\n\n
- A full call coaching suite \u2014 call scoring, Live Call Studio, call whispering, and Battlecards \u2014 built to make every SDR better on every call, not just the ones a manager happened to review<\/li>\n<\/ul>\n\n\n\n
Features of Klenty<\/strong><\/h2>\n\n\n\nOutreach gives you multichannel outreach and a dialer. Klenty<\/a> gives you those, too. But if cold calling is the primary way your SDR team generates pipeline, the comparison stops being close very quickly.<\/p>\n\n\n\nOutreach’s dialer is a click-to-call tool. It makes calls. It does not manage number health, it does not optimize for connect rate, it does not give managers visibility into live calls, and it has no way to coach reps in the moment. If calling is a secondary channel for your team, that is fine. If calling is how you build pipeline, it is a serious gap.<\/p>\n\n\n\n
Klenty is built specifically for SDR teams whose primary outbound motion is cold calling. On top of multichannel outreach and dialing, you get three things Outreach does not give you:<\/p>\n\n\n\n
\n- Higher call volume through parallel and power dialing, so your reps spend more time in conversations and less time waiting between dials<\/li>\n\n\n\n
- Higher connect rates through Connect AI, Klenty’s proprietary dialing infrastructure that manages number health, rotates numbers intelligently, dials from local area codes, and batches calls by the best time to reach each prospect<\/li>\n\n\n\n
- A full call coaching suite – call scoring, live call studio, call whispering, and battlecards, built specifically to make every SDR better on every call, not just the ones a manager happened to review<\/li>\n<\/ul>\n\n\n\n
Here is more information on these Dialing features –<\/strong><\/p>\n\n\n\nConnect AI<\/h4>\n\n\n\n
Klenty’s Connect AI<\/a> is a proprietary dialing infrastructure that works throughout your entire dialing workflow in a 4-step process, purpose-built to solve the structural reasons why calls go unanswered.<\/p>\n\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/03\/image-32-edited-scaled.png\")
<\/figure>\n\n\n\nThe industry standard dial-to-connect rate sits at 1 to 3%. The reasons are consistent: numbers flagged as spam from overuse, calls going out at the wrong time, numbers shared across the team, short call durations signaling spam behavior to carriers, voicemails skipped to save time, and no segmentation by phone intent. Connect AI<\/a> addresses every one of these.<\/p>\n\n\n\nPre-Dial\u2013><\/strong><\/p>\n\n\n\nBefore a rep even clicks \u201cStart Calling,\u201d<\/strong> Connect AI optimizes five critical layers.<\/p>\n\n\n\nNUMBER INVENTORY<\/h4>\n\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-20-1024x659.png\")
<\/figure>\n<\/div>\n\n\nAI assigns unique numbers for each rep. Connect AI<\/a> automatically provisions a dedicated pool of healthy call-from numbers for every rep.<\/p>\n\n\n\n\n- Numbers are never shared across the team<\/li>\n\n\n\n
- Each pool is organized by geography and territory<\/li>\n\n\n\n
- Reduces overuse and spam flag risk<\/li>\n<\/ul>\n\n\n\n
When reps share numbers, carriers detect abnormal usage patterns. Klenty eliminates that problem at the root.<\/p>\n\n\n\n
CALL TIMING SELECTION<\/h4>\n\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/03\/image-21-edited.png\")
<\/figure>\n<\/div>\n\n\nAI chooses the perfect time to place each dial. Instead of batching by timezone alone, Connect AI groups call tasks based on the best time to reach each individual prospect.<\/p>\n\n\n\n
It analyzes:<\/strong><\/p>\n\n\n\n\n- Past call connects<\/li>\n\n\n\n
- Email open times (calls placed during prospect active hours)<\/li>\n\n\n\n
- Prospect timezone<\/li>\n<\/ul>\n\n\n\n
PHONE INTENT<\/h4>\n\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-22-1024x604.png\")
<\/figure>\n<\/div>\n\n\nAI surfaces prospects likely to answer the phone. Connect AI tracks:<\/p>\n\n\n\n
\n- Missed incoming calls<\/li>\n\n\n\n
- Multi-channel engagement signals<\/li>\n\n\n\n
- Recent outbound interaction<\/li>\n<\/ul>\n\n\n\n
During Dial\u2013><\/strong><\/p>\n\n\n\nOnce dialing begins, Connect AI makes live infrastructure decisions at the moment of each dial.<\/p>\n\n\n\n
NUMBER AUTO-ROTATION<\/h4>\n\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-23-1024x699.png\")
<\/figure>\n<\/div>\n\n\nAI picks the best call-from number for each dial. Connect AI automatically rotates numbers based on:<\/p>\n\n\n\n
\n- Call-from number health<\/li>\n\n\n\n
- Historical pick-up behavior (changes numbers for follow-up dials after no pickup)<\/li>\n\n\n\n
- Call volume thresholds set for each call-from number<\/li>\n<\/ul>\n\n\n\n
Two types of intelligent rotation happen automatically:<\/strong><\/p>\n\n\n\nVolume-based rotation<\/strong> \u2014 switches numbers once a defined dial limit is reached
Pickup-based rotation<\/strong> \u2014 changes the number when a prospect did not answer a prior attempt
This protects number reputation while increasing the probability of pickup on subsequent attempts.<\/p>\n\n\n\nLOCAL DIALING<\/h4>\n\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-24-1024x579.png\")
<\/figure>\n<\/div>\n\n\nAI adds local caller IDs to your call-from numbers. Connect AI automatically matches the right local area code to your prospect\u2019s region.<\/p>\n\n\n\n
When prospects see a familiar local number instead of an unfamiliar or \u201cspam-looking\u201d caller ID, pickup probability increases significantly.<\/p>\n\n\n\n
CALL THROTTLING<\/h4>\n\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-25-1024x460.png\")
<\/figure>\n<\/div>\n\n\nAI controls call volume at the Global and Number-Level. Connect AI enforces dialing best practices automatically.<\/p>\n\n\n\n
Managers can set thresholds for:<\/strong><\/p>\n\n\n\n\n- Maximum dials from a specific number<\/li>\n\n\n\n
- Total daily dial limits per rep<\/li>\n\n\n\n
- Global dialing caps across the team<\/li>\n<\/ul>\n\n\n\n
This prevents carrier-triggered spam flags and keeps dialing behavior within safe operational limits.<\/p>\n\n\n\n
Post-Dial\u2013><\/strong><\/p>\n\n\n\nAfter the dial session ends, Connect AI continues optimizing performance.<\/p>\n\n\n\n
NUMBER HEALTH REPORTING<\/h4>\n\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-26-1024x502.png\")
<\/figure>\n<\/div>\n\n\nAI monitors Number Health and recommends replacements. Connect AI tracks number health live on a dashboard and flags unhealthy numbers before they drag down connect rates.<\/p>\n\n\n\n
It reports on the four core factors impacting performance:<\/strong><\/p>\n\n\n\n\n- Pick-up rate<\/li>\n\n\n\n
- Hangup rate<\/li>\n\n\n\n
- Voicemail rate<\/li>\n\n\n\n
- Average call duration<\/li>\n<\/ul>\n\n\n\n
Underperforming numbers are automatically pulled from rotation and replaced with fresh ones, no manual auditing required.<\/p>\n\n\n\n
Post-Call Infrastructure<\/h4>\n\n\n\n
Reps can drop one-click personalized voicemails to:<\/strong><\/p>\n\n\n\n\n- Extend call duration (a carrier trust signal)<\/li>\n\n\n\n
- Improve callback rates<\/li>\n\n\n\n
- Maintain dialing speed<\/li>\n<\/ul>\n\n\n\n
At the end of each session:<\/strong><\/p>\n\n\n\n\n- Health scores are recalculated<\/li>\n\n\n\n
- Degraded numbers are flagged<\/li>\n\n\n\n
- Replacement workflows are triggered<\/li>\n<\/ul>\n\n\n\n
The dialing system continuously self-optimizes in the background.<\/p>\n\n\n\n
Call Coaching Suite<\/h4>\n\n\n\n
Klenty’s Call Coaching Suite<\/strong> directly addresses the two problems that hold most outbound teams back: managers who cannot see what is happening on live calls, and reps who have no clear picture of where their conversations are breaking down.<\/p>\n\n\n\n\n- AI Call Scorecard:<\/strong>\u00a0Every call is automatically scored across key sections: opener, discovery, objection handling, and closing. Managers get a full picture of rep performance without having to listen to every recording. Reps get clear, specific feedback on what went well and where to improve. Custom scorecards can be built for different products or verticals, making scoring relevant regardless of what the team is selling.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-27.png\")
<\/figure>\n<\/div>\n\n\n\n- Live Call Studio:<\/strong>\u00a0Managers can see who is on a call in real time and click to listen in from a centralized view. They can listen to live calls to learn how top performers handle objections and move prospects forward, without waiting for a weekly debrief. Managers can leave notes immediately after a call while the context is still fresh.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-28-1024x588.png\")
<\/figure>\n<\/div>\n\n\n\n- Battlecards<\/strong>: reps real-time, on-call guidance the moment a critical keyword or topic is detected in the conversation. When a prospect brings up pricing, a specific competitor, or a common objection, a tailored card instantly pops up with the right talk track, proof points, and questions to ask, so reps never have to scramble for answers or put prospects on hold.\u00a0
This helps new reps ramp faster, keeps messaging consistent across the team, and ensures your best objection-handling tactics are used on every call, not just by your top performers.<\/li>\n<\/ul>\n\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-29-1024x542.png\")
<\/figure>\n<\/div>\n\n\n\n- Call Performance Overview<\/strong>: The Call Performance Overview turns every conversation into a coaching asset by breaking down how well a rep handled key parts of the call – from opener to discovery questions to objections and closing.
After each call (or over a time period), managers and reps can see which moments were executed well, where conversations typically stall, and which topics or keywords come up most often, visualized as easy-to-scan charts. This makes it simple to identify top-performing talk tracks, spot skill gaps at an individual or team level, and prioritize coaching around the objections and themes that actually dominate real calls.<\/li>\n<\/ul>\n\n\n\n![\"\"](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/image-30-1024x664.png\")
<\/figure>\n<\/div>\n\n\nKlenty Features That Help You Outperform Outreach<\/h2>\n\n\n\n1. AI-based next step execution with Action AI<\/h4>\n\n\n\n
Klenty\u2019s Action AI<\/a><\/strong> listens to your sales conversations, understands what was discussed on the call, and intelligently generates the next action. You can focus on dialing, not managing next steps, execute the right tasks at the right time, and save time with auto-generated follow-up messaging.<\/p>\n\n\n\nSchedule Next Actions As Soon As the Cold Call Ends<\/strong> – Skip digging through transcripts or manually creating tasks. Action AI<\/a><\/strong> identifies the next action from your call and automatically creates it.
Example: If a prospect says \u2013 “Call me Friday at 3 pm,” then Action AI schedules that follow-up automatically.<\/p>\n\n\n\n![\"Schedule](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-06-at-4.29.31-PM.png\")
<\/figure>\n<\/div>\n\n\nFind Your Next Actions Generated For You<\/strong> – No more spending 30 minutes writing follow-up emails or finding new contacts. Action AI uses conversation context to draft personalized follow-ups instantly.
Example: If a prospect says \u2013 “Reach out next week,” then Action AI selects a smart default window based on rep-defined rules.<\/p>\n\n\n\n![\"Find](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-06-at-4.30.21-PM.png\")
<\/figure>\n<\/div>\n\n\nExecute the Right Action at the Right Time, effortlessly<\/strong> – Say goodbye to forgetting follow-ups. Action AI surfaces the right next action for the right prospects at the right time, so every conversation moves forward.
Example: If a prospect says \u2013 “You should speak to Sarah, our Head of Procurement,” then Action AI searches for Sarah, adds her to the account, and generates the appropriate task.<\/p>\n\n\n\n![\"Execute](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-06-at-4.30.54-PM.png\")
<\/figure>\n<\/div>\n\n\n2. Agentic Cadences<\/h4>\n\n\n\n
Agentic Cadences<\/a><\/strong> help sales teams create a unique strategy of engagement for each account- and then execute that strategy with AI.<\/p>\n\n\n\nAgentic Cadences let you use AI in 3 specific ways<\/strong><\/p>\n\n\n\n\n- Create entire personalized cadences with AI<\/li>\n\n\n\n
- Ask AI to create specific email steps in the cadence- be it personalized emails or research actions. <\/li>\n\n\n\n
- Insert account and prospect research into your existing templates with \u2018AI Variables.\u2019<\/li>\n<\/ul>\n\n\n\n
Agentic Cadences allow reps to go from manually drafting every sequence and every email to just \u2018reviewing and approving\u2019 AI output.<\/p>\n\n\n\n
You get complete control over AI generation- set guardrails at the global-level (across your team), sequence-level, or at the email-level.<\/p>\n\n\n\n
3. AI List Builder<\/h4>\n\n\n\n
List building has always been a bottleneck. Sales reps spend hours refining filters only to settle for imperfect lists that don\u2019t match exactly your ICP. Filters can only get you so far.<\/p>\n\n\n\n
Klenty\u2019s AI List Builder<\/a><\/strong> changes that. SDRs can now build lists using a prompt in simple English. Sales reps simply type out a prompt like:<\/p>\n\n\n\n![\"AI](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2025\/10\/Frame-1171280199-1024x502.webp\")
<\/figure>\n<\/div>\n\n\n\u201cFind B2B SaaS companies hiring SDRs, expanding to APAC, using Salesforce.\u201d<\/strong><\/p>\n\n\n\nThe AI taps into a database of 700M+ contacts, scores the accounts based on your prompt, and gives you the reason for each score, so you\u2019re not guessing why it\u2019s a good fit.<\/p>\n\n\n\n
Even better: You can go beyond filters, use keywords, or exclusions to refine with precision.<\/p>\n\n\n\n
Once you have the ideal account list, the AI enriches it with verified contact data (emails + phone numbers) using a waterfall approach.<\/p>\n\n\n\n
4. Automate Prospecting with a Team of AI Agents<\/h4>\n\n\n\n
Klenty\u2019s AI Agents automate prospecting. Simply describe your ideal customer profile (ICP), and Klenty builds targeted lists, enriches contact data, researches accounts, and writes relevant, personalized emails for you. Your reps only need to review and approve, letting them spend more time on real conversations and less on admin.<\/p>\n\n\n\n
5. Email Deliverability Suite<\/h4>\n\n\n\n
Klenty provides a full-stack email deliverability suite <\/a><\/strong>to ensure your emails don\u2019t end up in spam.<\/p>\n\n\n\n![\"Email](\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2024\/08\/image-3.png\")
<\/figure>\n<\/div>\n\n\nIt handles everything from the initial setup to optimization:<\/strong><\/p>\n\n\n\n
- \n
- Automate outreach with multi-touch sequences across email, calls, and meetings
<\/li>\n\n\n\n - Centralize tasks and communications in one workspace
<\/li>\n\n\n\n - Gain actionable buyer insights to identify deal risks and opportunities
<\/li>\n\n\n\n - Automate routine tasks like activity logging and meeting scheduling for greater selling focus<\/li>\n<\/ul>\n\n\n\n
Sales Managers:<\/strong><\/p>\n\n\n\n
- \n
- Monitor team activity and engagement levels to ensure consistent pipeline development
<\/li>\n\n\n\n - Automate reporting and access reliable forecasting tools
<\/li>\n\n\n\n - Standardize training and coaching with shared workflows and messaging templates<\/li>\n<\/ul>\n\n\n\n
Sales Leaders:<\/strong><\/p>\n\n\n\n
- \n
- View the entire funnel and drill down into individual deals and team performance
<\/li>\n\n\n\n - Track key metrics such as rep activity, account engagement, and buyer sentiment
<\/li>\n\n\n\n - Connect and optimize the sales tech stack for better collaboration and workflow efficiency<\/li>\n<\/ul>\n\n\n\n
Outreach.io\u2019s workflow automation, revenue intelligence, and unified workspace enable sales teams to operate with more clarity, consistency, and scale.<\/p>\n\n\n\n
Features of Outreach.io<\/strong><\/h2>\n\n\n\n
Let\u2019s take a look at the sales execution features that Outreach.io offers:<\/p>\n\n\n\n
- \n
- Multichannel Sequences:<\/strong> Outreach.io enables you to create sequences using multiple step types: Auto Email (automatically sent emails), Manual Email (personalized emails), Call (using Outreach Dialer), Task (custom reminders for any activity), and LinkedIn Task (reminders to engage with prospects on LinkedIn). This allows you to connect with buyers at different stages using their preferred channels.
<\/li>\n\n\n\n- Advanced Email Sequence Capabilities:<\/strong> You can manage stakeholders in a sequence, consolidate responses in threaded emails, and leverage automated follow-ups to prevent stagnation and drive meetings.
<\/li>\n\n\n\n- Out-of-Office Detection:<\/strong> Outreach automatically pauses email sequences when prospects are out of office and resumes them after they return to improve reply chances.
<\/li>\n\n\n\n- Automated CRM Sync:<\/strong> Outreach.io provides seamless bi-directional sync with Salesforce, HubSpot, and Microsoft Dynamics 365, keeping prospect engagement data across emails, calls, meetings, and LinkedIn tasks in line with your CRM records.
<\/li>\n\n\n\n- AI-Powered Sentiment Analysis:<\/strong> The platform uses machine learning to analyze buyer sentiment in email replies, automatically categorizing them (Positive, Objection, Referral, Unsubscribe, Other), so your team can respond quickly and appropriately.<\/li>\n<\/ul>\n\n\n\n
Pros and Cons of Outreach.io<\/strong><\/h2>\n\n\n\n
Pros:<\/h4>\n\n\n\n
- \n
- Designed for enterprise sales teams<\/strong> – Outreach delivers robust sales execution, pipeline management, forecasting, and analytics that fit the requirements of larger organizations managing multi-stage, high-volume deal cycles.
<\/li>\n\n\n\n- Advanced automation capabilities<\/strong> – Outreach enables automation of key sales activities, including multi-step email and call sequences, automatic follow-ups, out-of-office detection, pausing for email sequences, bi-directional CRM sync, and automated calendar scheduling. These automations reduce administrative burdens for sales reps.
<\/li>\n\n\n\n- AI-driven analytics<\/strong> – Teams benefit from Outreach\u2019s AI-powered insights, deal health scoring, buyer sentiment classification, predictive forecasting, and voice analytics, helping leaders and reps make data-driven decisions and improve win rates.
<\/li>\n\n\n\n- Strong integrations<\/strong> – Outreach offers integration with leading CRMs (Salesforce, HubSpot, Microsoft Dynamics 365) and connects with a broad range of external sales tools such as DocuSign, Intercom, ZoomInfo, and 6sense.<\/li>\n<\/ul>\n\n\n\n
Cons:<\/h4>\n\n\n\n
- \n
- No AI-Based Next Step Execution After Sales Calls<\/strong> – Once a sales conversation ends, Outreach logs the call. But reps have to interrupt their dialing flow, remember the call context, schedule the next action, and then resume the session. As more calls occur, overdue follow-ups accumulate on the dashboard, critical follow-ups go unaddressed, and warm conversations turn cold.
<\/li>\n\n\n\n- Standardized Sequences for Each Account<\/strong> – Outreach.io\u2019s platform centers around standardized cadences and automation, meaning the same template, messaging, and engagement steps are typically used across all accounts. This \u201cone-size-fits-all\u201d cadence setup fails to deliver a custom engagement approach per account, even when different industries, roles, or opportunity levels require tailored strategies.
<\/li>\n\n\n\n- Requiring Separate Data Tools<\/strong> – With Outreach.io, you must use third-party data tools or list providers to source and enrich accounts and contact data before you can launch outbound. The platform doesn\u2019t fetch contact data or build lists natively; reps spend hours researching and managing contact info outside of Outreach, leading to extra costs and workflow complexity.
<\/li>\n\n\n\n- Does Not Offer a Way to Vet ICP Accounts<\/strong> – Outreach.io does not natively score, tier, or vet your Ideal Customer Profile (ICP) accounts before sequencing. Reps often end up calling and emailing accounts that don\u2019t fit the target criteria, resulting in poor connect rates, lower-quality pipeline, and wasted rep effort.
<\/li>\n\n\n\n- Heavy Manual Burden on Reps<\/strong> – Outreach.io\u2019s \u201ctask-based approach\u201d raises tasks and reminders for each sequence step, leaving manual research, calling, emailing, and approvals to the rep. Overdue tasks are common in Outreach dashboards, and reps are forced to juggle a backlog of follow-ups and admin actions.
<\/li>\n\n\n\n- Does Not Offer a Way to Scale High-Performing Outbound Channels<\/strong><\/li>\n<\/ul>\n\n\n\n
a) No Deliverability Infrastructure:<\/strong> Outreach does not offer a dedicated end-to-end deliverability suite (e.g., auto-warmup, inbox rotation, deliverability diagnostics) to systematically ensure your emails avoid spam, resulting in high bounce and low response rates.<\/p>\n\n\n\n
b) Lack of High-Velocity Dialing:<\/strong> The native dialer allows one call at a time with no parallel or power dialing or voicemail automation. As a result, teams cannot scale cold calls or drive high daily connect volumes.<\/p>\n\n\n
\n<\/figure>\n<\/div>\n\n\nOutreach.io Pricing<\/strong><\/h2>\n\n\n\n
You can choose from multiple Outreach packages, each focused on a specific set of capabilities. However, Outreach\u2019s pricing is not transparent and you need to \u2018Request Pricing\u2019.<\/p>\n\n\n
\n<\/figure>\n<\/div>\n\n\n<\/figure>\n<\/div>\n\n\n- \n
- Engage:<\/strong> Manage and execute sales engagement activities to drive efficiency and effectiveness in your role.
Key features:<\/em> Sequences, Snippets, Templates, Smart Account Plan, and more.
<\/li>\n\n\n\n- Call (Voice package):<\/strong> Purchase voice calling plans and phone numbers for outbound motions.
Key features:<\/em> Integrated Sales Dialer, Live Call Monitoring, and more.
<\/li>\n\n\n\n- Meet:<\/strong> Access AI-powered conversation intelligence for real-time assists, post-meeting insights, and coaching.
Key features:<\/em> Real-Time Call Recording, AI Smart Meeting Assist, and more.
<\/li>\n\n\n\n- Deal:<\/strong> Get a unified view of all deals to identify risk, understand the pipeline, and move deals forward.
Key features:<\/em> AI Deal Assist, Deal Health Score, Deal Grid, Activity History.
<\/li>\n\n\n\n- Forecast:<\/strong> Automate roll-ups and scenario modeling for accurate revenue forecasts.
Key features:<\/em> Pipeline Dashboard, Forecast Rollup, AI Projection.
<\/li>\n\n\n\n- Amplify:<\/strong> Power revenue workstreams using Outreach AI Agents, with a credit-based, per-action consumption model.
Key features:<\/em> AI Revenue Agent, AI Deal Agent, AI Research Agent, AI Personalization & Engagement.<\/li>\n<\/ul>\n\n\n\nKlenty: The Best Outreach.io Alternative for Growing Sales Teams<\/strong><\/h2>\n\n\n\n
Klenty<\/a><\/strong> keeps your outreach moving after every conversation, instead of handing you more tasks.<\/p>\n\n\n\n
In Outreach.io, once you finish a call or get a reply, the cadence typically stops. From there, everything depends on you: remembering the context, deciding the next step, creating follow-up tasks, setting reminders, and coming back at the right time.<\/p>\n\n\n\n
With Klenty, execution doesn\u2019t stop at the conversation. After your sales interaction, AI automatically creates the next step for you \u2014 follow-ups, reminders, and actions based on the context of the conversation. Where Outreach gives you a click-to-call dialer, Klenty gives you three things Outreach does not:<\/p>\n\n\n\n
- \n
- Higher call volume through parallel and power dialing \u2014 so reps spend more time in conversations and less time waiting between dials<\/li>\n\n\n\n
- Higher connect rates through Connect AI<\/a> \u2014 Klenty\u2019s proprietary dialing infrastructure that manages number health, rotates numbers intelligently, dials from local area codes, and batches calls by the best time to reach each prospect<\/li>\n\n\n\n
- A full call coaching suite \u2014 call scoring, Live Call Studio, call whispering, and Battlecards \u2014 built to make every SDR better on every call, not just the ones a manager happened to review<\/li>\n<\/ul>\n\n\n\n
Features of Klenty<\/strong><\/h2>\n\n\n\n
Outreach gives you multichannel outreach and a dialer. Klenty<\/a> gives you those, too. But if cold calling is the primary way your SDR team generates pipeline, the comparison stops being close very quickly.<\/p>\n\n\n\n
Outreach’s dialer is a click-to-call tool. It makes calls. It does not manage number health, it does not optimize for connect rate, it does not give managers visibility into live calls, and it has no way to coach reps in the moment. If calling is a secondary channel for your team, that is fine. If calling is how you build pipeline, it is a serious gap.<\/p>\n\n\n\n
Klenty is built specifically for SDR teams whose primary outbound motion is cold calling. On top of multichannel outreach and dialing, you get three things Outreach does not give you:<\/p>\n\n\n\n
- \n
- Higher call volume through parallel and power dialing, so your reps spend more time in conversations and less time waiting between dials<\/li>\n\n\n\n
- Higher connect rates through Connect AI, Klenty’s proprietary dialing infrastructure that manages number health, rotates numbers intelligently, dials from local area codes, and batches calls by the best time to reach each prospect<\/li>\n\n\n\n
- A full call coaching suite – call scoring, live call studio, call whispering, and battlecards, built specifically to make every SDR better on every call, not just the ones a manager happened to review<\/li>\n<\/ul>\n\n\n\n
Here is more information on these Dialing features –<\/strong><\/p>\n\n\n\n
Connect AI<\/h4>\n\n\n\n
Klenty’s Connect AI<\/a> is a proprietary dialing infrastructure that works throughout your entire dialing workflow in a 4-step process, purpose-built to solve the structural reasons why calls go unanswered.<\/p>\n\n\n\n
<\/figure>\n\n\n\nThe industry standard dial-to-connect rate sits at 1 to 3%. The reasons are consistent: numbers flagged as spam from overuse, calls going out at the wrong time, numbers shared across the team, short call durations signaling spam behavior to carriers, voicemails skipped to save time, and no segmentation by phone intent. Connect AI<\/a> addresses every one of these.<\/p>\n\n\n\n
Pre-Dial\u2013><\/strong><\/p>\n\n\n\n
Before a rep even clicks \u201cStart Calling,\u201d<\/strong> Connect AI optimizes five critical layers.<\/p>\n\n\n\n
NUMBER INVENTORY<\/h4>\n\n\n
\n<\/figure>\n<\/div>\n\n\nAI assigns unique numbers for each rep. Connect AI<\/a> automatically provisions a dedicated pool of healthy call-from numbers for every rep.<\/p>\n\n\n\n
- \n
- Numbers are never shared across the team<\/li>\n\n\n\n
- Each pool is organized by geography and territory<\/li>\n\n\n\n
- Reduces overuse and spam flag risk<\/li>\n<\/ul>\n\n\n\n
When reps share numbers, carriers detect abnormal usage patterns. Klenty eliminates that problem at the root.<\/p>\n\n\n\n
CALL TIMING SELECTION<\/h4>\n\n\n
\n<\/figure>\n<\/div>\n\n\nAI chooses the perfect time to place each dial. Instead of batching by timezone alone, Connect AI groups call tasks based on the best time to reach each individual prospect.<\/p>\n\n\n\n
It analyzes:<\/strong><\/p>\n\n\n\n
- \n
- Past call connects<\/li>\n\n\n\n
- Email open times (calls placed during prospect active hours)<\/li>\n\n\n\n
- Prospect timezone<\/li>\n<\/ul>\n\n\n\n
PHONE INTENT<\/h4>\n\n\n
\n<\/figure>\n<\/div>\n\n\nAI surfaces prospects likely to answer the phone. Connect AI tracks:<\/p>\n\n\n\n
- \n
- Missed incoming calls<\/li>\n\n\n\n
- Multi-channel engagement signals<\/li>\n\n\n\n
- Recent outbound interaction<\/li>\n<\/ul>\n\n\n\n
During Dial\u2013><\/strong><\/p>\n\n\n\n
Once dialing begins, Connect AI makes live infrastructure decisions at the moment of each dial.<\/p>\n\n\n\n
NUMBER AUTO-ROTATION<\/h4>\n\n\n
\n<\/figure>\n<\/div>\n\n\nAI picks the best call-from number for each dial. Connect AI automatically rotates numbers based on:<\/p>\n\n\n\n
- \n
- Call-from number health<\/li>\n\n\n\n
- Historical pick-up behavior (changes numbers for follow-up dials after no pickup)<\/li>\n\n\n\n
- Call volume thresholds set for each call-from number<\/li>\n<\/ul>\n\n\n\n
Two types of intelligent rotation happen automatically:<\/strong><\/p>\n\n\n\n
Volume-based rotation<\/strong> \u2014 switches numbers once a defined dial limit is reached
Pickup-based rotation<\/strong> \u2014 changes the number when a prospect did not answer a prior attempt
This protects number reputation while increasing the probability of pickup on subsequent attempts.<\/p>\n\n\n\nLOCAL DIALING<\/h4>\n\n\n
\n<\/figure>\n<\/div>\n\n\nAI adds local caller IDs to your call-from numbers. Connect AI automatically matches the right local area code to your prospect\u2019s region.<\/p>\n\n\n\n
When prospects see a familiar local number instead of an unfamiliar or \u201cspam-looking\u201d caller ID, pickup probability increases significantly.<\/p>\n\n\n\n
CALL THROTTLING<\/h4>\n\n\n
\n<\/figure>\n<\/div>\n\n\nAI controls call volume at the Global and Number-Level. Connect AI enforces dialing best practices automatically.<\/p>\n\n\n\n
Managers can set thresholds for:<\/strong><\/p>\n\n\n\n
- \n
- Maximum dials from a specific number<\/li>\n\n\n\n
- Total daily dial limits per rep<\/li>\n\n\n\n
- Global dialing caps across the team<\/li>\n<\/ul>\n\n\n\n
This prevents carrier-triggered spam flags and keeps dialing behavior within safe operational limits.<\/p>\n\n\n\n
Post-Dial\u2013><\/strong><\/p>\n\n\n\n
After the dial session ends, Connect AI continues optimizing performance.<\/p>\n\n\n\n
NUMBER HEALTH REPORTING<\/h4>\n\n\n
\n<\/figure>\n<\/div>\n\n\nAI monitors Number Health and recommends replacements. Connect AI tracks number health live on a dashboard and flags unhealthy numbers before they drag down connect rates.<\/p>\n\n\n\n
It reports on the four core factors impacting performance:<\/strong><\/p>\n\n\n\n
- \n
- Pick-up rate<\/li>\n\n\n\n
- Hangup rate<\/li>\n\n\n\n
- Voicemail rate<\/li>\n\n\n\n
- Average call duration<\/li>\n<\/ul>\n\n\n\n
Underperforming numbers are automatically pulled from rotation and replaced with fresh ones, no manual auditing required.<\/p>\n\n\n\n
Post-Call Infrastructure<\/h4>\n\n\n\n
Reps can drop one-click personalized voicemails to:<\/strong><\/p>\n\n\n\n
- \n
- Extend call duration (a carrier trust signal)<\/li>\n\n\n\n
- Improve callback rates<\/li>\n\n\n\n
- Maintain dialing speed<\/li>\n<\/ul>\n\n\n\n
At the end of each session:<\/strong><\/p>\n\n\n\n
- \n
- Health scores are recalculated<\/li>\n\n\n\n
- Degraded numbers are flagged<\/li>\n\n\n\n
- Replacement workflows are triggered<\/li>\n<\/ul>\n\n\n\n
The dialing system continuously self-optimizes in the background.<\/p>\n\n\n\n
Call Coaching Suite<\/h4>\n\n\n\n
Klenty’s Call Coaching Suite<\/strong> directly addresses the two problems that hold most outbound teams back: managers who cannot see what is happening on live calls, and reps who have no clear picture of where their conversations are breaking down.<\/p>\n\n\n\n
- \n
- AI Call Scorecard:<\/strong>\u00a0Every call is automatically scored across key sections: opener, discovery, objection handling, and closing. Managers get a full picture of rep performance without having to listen to every recording. Reps get clear, specific feedback on what went well and where to improve. Custom scorecards can be built for different products or verticals, making scoring relevant regardless of what the team is selling.<\/li>\n<\/ul>\n\n\n\n<\/figure>\n<\/div>\n\n\n
- \n
- Live Call Studio:<\/strong>\u00a0Managers can see who is on a call in real time and click to listen in from a centralized view. They can listen to live calls to learn how top performers handle objections and move prospects forward, without waiting for a weekly debrief. Managers can leave notes immediately after a call while the context is still fresh.<\/li>\n<\/ul>\n\n\n\n<\/figure>\n<\/div>\n\n\n
- \n
- Battlecards<\/strong>: reps real-time, on-call guidance the moment a critical keyword or topic is detected in the conversation. When a prospect brings up pricing, a specific competitor, or a common objection, a tailored card instantly pops up with the right talk track, proof points, and questions to ask, so reps never have to scramble for answers or put prospects on hold.\u00a0
This helps new reps ramp faster, keeps messaging consistent across the team, and ensures your best objection-handling tactics are used on every call, not just by your top performers.<\/li>\n<\/ul>\n\n\n\n<\/figure>\n<\/div>\n\n\n- \n
- Call Performance Overview<\/strong>: The Call Performance Overview turns every conversation into a coaching asset by breaking down how well a rep handled key parts of the call – from opener to discovery questions to objections and closing.
After each call (or over a time period), managers and reps can see which moments were executed well, where conversations typically stall, and which topics or keywords come up most often, visualized as easy-to-scan charts. This makes it simple to identify top-performing talk tracks, spot skill gaps at an individual or team level, and prioritize coaching around the objections and themes that actually dominate real calls.<\/li>\n<\/ul>\n\n\n\n<\/figure>\n<\/div>\n\n\nKlenty Features That Help You Outperform Outreach<\/h2>\n\n\n\n
1. AI-based next step execution with Action AI<\/h4>\n\n\n\n
Klenty\u2019s Action AI<\/a><\/strong> listens to your sales conversations, understands what was discussed on the call, and intelligently generates the next action. You can focus on dialing, not managing next steps, execute the right tasks at the right time, and save time with auto-generated follow-up messaging.<\/p>\n\n\n\n
Schedule Next Actions As Soon As the Cold Call Ends<\/strong> – Skip digging through transcripts or manually creating tasks. Action AI<\/a><\/strong> identifies the next action from your call and automatically creates it.
Example: If a prospect says \u2013 “Call me Friday at 3 pm,” then Action AI schedules that follow-up automatically.<\/p>\n\n\n\n<\/figure>\n<\/div>\n\n\nFind Your Next Actions Generated For You<\/strong> – No more spending 30 minutes writing follow-up emails or finding new contacts. Action AI uses conversation context to draft personalized follow-ups instantly.
Example: If a prospect says \u2013 “Reach out next week,” then Action AI selects a smart default window based on rep-defined rules.<\/p>\n\n\n\n<\/figure>\n<\/div>\n\n\nExecute the Right Action at the Right Time, effortlessly<\/strong> – Say goodbye to forgetting follow-ups. Action AI surfaces the right next action for the right prospects at the right time, so every conversation moves forward.
Example: If a prospect says \u2013 “You should speak to Sarah, our Head of Procurement,” then Action AI searches for Sarah, adds her to the account, and generates the appropriate task.<\/p>\n\n\n\n<\/figure>\n<\/div>\n\n\n2. Agentic Cadences<\/h4>\n\n\n\n
Agentic Cadences<\/a><\/strong> help sales teams create a unique strategy of engagement for each account- and then execute that strategy with AI.<\/p>\n\n\n\n
Agentic Cadences let you use AI in 3 specific ways<\/strong><\/p>\n\n\n\n
- \n
- Create entire personalized cadences with AI<\/li>\n\n\n\n
- Ask AI to create specific email steps in the cadence- be it personalized emails or research actions. <\/li>\n\n\n\n
- Insert account and prospect research into your existing templates with \u2018AI Variables.\u2019<\/li>\n<\/ul>\n\n\n\n
Agentic Cadences allow reps to go from manually drafting every sequence and every email to just \u2018reviewing and approving\u2019 AI output.<\/p>\n\n\n\n
You get complete control over AI generation- set guardrails at the global-level (across your team), sequence-level, or at the email-level.<\/p>\n\n\n\n
3. AI List Builder<\/h4>\n\n\n\n
List building has always been a bottleneck. Sales reps spend hours refining filters only to settle for imperfect lists that don\u2019t match exactly your ICP. Filters can only get you so far.<\/p>\n\n\n\n
Klenty\u2019s AI List Builder<\/a><\/strong> changes that. SDRs can now build lists using a prompt in simple English. Sales reps simply type out a prompt like:<\/p>\n\n\n
\n<\/figure>\n<\/div>\n\n\n\u201cFind B2B SaaS companies hiring SDRs, expanding to APAC, using Salesforce.\u201d<\/strong><\/p>\n\n\n\n
The AI taps into a database of 700M+ contacts, scores the accounts based on your prompt, and gives you the reason for each score, so you\u2019re not guessing why it\u2019s a good fit.<\/p>\n\n\n\n
Even better: You can go beyond filters, use keywords, or exclusions to refine with precision.<\/p>\n\n\n\n
Once you have the ideal account list, the AI enriches it with verified contact data (emails + phone numbers) using a waterfall approach.<\/p>\n\n\n\n
4. Automate Prospecting with a Team of AI Agents<\/h4>\n\n\n\n
Klenty\u2019s AI Agents automate prospecting. Simply describe your ideal customer profile (ICP), and Klenty builds targeted lists, enriches contact data, researches accounts, and writes relevant, personalized emails for you. Your reps only need to review and approve, letting them spend more time on real conversations and less on admin.<\/p>\n\n\n\n
5. Email Deliverability Suite<\/h4>\n\n\n\n
Klenty provides a full-stack email deliverability suite <\/a><\/strong>to ensure your emails don\u2019t end up in spam.<\/p>\n\n\n
\n<\/figure>\n<\/div>\n\n\nIt handles everything from the initial setup to optimization:<\/strong><\/p>\n\n\n\n
- Call Performance Overview<\/strong>: The Call Performance Overview turns every conversation into a coaching asset by breaking down how well a rep handled key parts of the call – from opener to discovery questions to objections and closing.
- Battlecards<\/strong>: reps real-time, on-call guidance the moment a critical keyword or topic is detected in the conversation. When a prospect brings up pricing, a specific competitor, or a common objection, a tailored card instantly pops up with the right talk track, proof points, and questions to ask, so reps never have to scramble for answers or put prospects on hold.\u00a0
- Live Call Studio:<\/strong>\u00a0Managers can see who is on a call in real time and click to listen in from a centralized view. They can listen to live calls to learn how top performers handle objections and move prospects forward, without waiting for a weekly debrief. Managers can leave notes immediately after a call while the context is still fresh.<\/li>\n<\/ul>\n\n\n
- AI Call Scorecard:<\/strong>\u00a0Every call is automatically scored across key sections: opener, discovery, objection handling, and closing. Managers get a full picture of rep performance without having to listen to every recording. Reps get clear, specific feedback on what went well and where to improve. Custom scorecards can be built for different products or verticals, making scoring relevant regardless of what the team is selling.<\/li>\n<\/ul>\n\n\n
- A full call coaching suite \u2014 call scoring, Live Call Studio, call whispering, and Battlecards \u2014 built to make every SDR better on every call, not just the ones a manager happened to review<\/li>\n<\/ul>\n\n\n\n
- Call (Voice package):<\/strong> Purchase voice calling plans and phone numbers for outbound motions.
- Standardized Sequences for Each Account<\/strong> – Outreach.io\u2019s platform centers around standardized cadences and automation, meaning the same template, messaging, and engagement steps are typically used across all accounts. This \u201cone-size-fits-all\u201d cadence setup fails to deliver a custom engagement approach per account, even when different industries, roles, or opportunity levels require tailored strategies.
- Advanced automation capabilities<\/strong> – Outreach enables automation of key sales activities, including multi-step email and call sequences, automatic follow-ups, out-of-office detection, pausing for email sequences, bi-directional CRM sync, and automated calendar scheduling. These automations reduce administrative burdens for sales reps.
- Advanced Email Sequence Capabilities:<\/strong> You can manage stakeholders in a sequence, consolidate responses in threaded emails, and leverage automated follow-ups to prevent stagnation and drive meetings.
- Multichannel Sequences:<\/strong> Outreach.io enables you to create sequences using multiple step types: Auto Email (automatically sent emails), Manual Email (personalized emails), Call (using Outreach Dialer), Task (custom reminders for any activity), and LinkedIn Task (reminders to engage with prospects on LinkedIn). This allows you to connect with buyers at different stages using their preferred channels.
- View the entire funnel and drill down into individual deals and team performance
- Monitor team activity and engagement levels to ensure consistent pipeline development