{"id":6070,"date":"2023-09-06T14:10:27","date_gmt":"2023-09-06T14:10:27","guid":{"rendered":"https:\/\/www.klenty.com\/blog\/?p=6070"},"modified":"2026-04-21T09:51:26","modified_gmt":"2026-04-21T09:51:26","slug":"conversation-intelligence-software","status":"publish","type":"post","link":"https:\/\/www.klenty.com\/blog\/conversation-intelligence-software\/","title":{"rendered":"14 Best Conversation Intelligence Software for Your Sales Team in 2024"},"content":{"rendered":"\n<p>Every day, a sales team has dozens of conversations in different sales meetings\u2014whether it&#8217;s a discovery call, demo, or a pricing discussion.&nbsp;<\/p>\n\n\n\n<p>During every meeting, prospects let reps in on a lot of vital information about the deal, including their pain points, objections, and competitors.&nbsp;<\/p>\n\n\n\n<p>And where do such crucial details end up? Most likely on scrawly notes handwritten by reps on loose sheets or even on the desk.<br><br>The entire meeting, with all its details, is summarized into a few hastily jotted-down points. This incomplete information is entered into the CRM, based on which your sales team decides on how to take the deal to the closed-won stage.<br><br>Sales managers can choose to listen to entire sales recordings to get insights from the call, like pain points and goals discussed, competitor mentions, feature requirements, and next action items. But imagine listening to dozens of calls every day on top of your existing tasks\u2014that\u2019s humanly impossible.<br><br>So, how can you gain insights from your sales meetings without having to listen to the call recordings for hours and hours? With a <strong>conversation intelligence software<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-a-conversation-intelligence-software\"><strong>What Is a Conversation Intelligence Software?<\/strong><\/h2>\n\n\n\n<p>A conversation intelligence (CI) software <strong>transcribes and analyzes conversations<\/strong> that salespeople have with prospects to get actionable and data-driven insights.<\/p>\n\n\n\n<p>Even if you\u2019re skilled in the almost-extinct <a href=\"https:\/\/www.bbc.com\/news\/magazine-34603886\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">art of shorthand<\/a> writing more than 200 words a minute, noting down every single thing your prospects say in every single sales call, with the exact time code, is impossible. On top of this, documentation and analysis of your meeting notes will be irregular if you depend on manual note-taking.<\/p>\n\n\n\n<p>CI solves both of these problems for you. Based on technologies like artificial intelligence (AI), machine learning (ML), and natural language processing (NLP), a conversation intelligence tool<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>accurately records and transcribes your interactions,&nbsp;<\/li>\n\n\n\n<li>organizes your meeting notes,&nbsp;<\/li>\n\n\n\n<li>updates your CRM, and&nbsp;<\/li>\n\n\n\n<li>provides you with critical insights about your meeting.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"advantages-of-a-conversation-intelligence-software\"><strong>Advantages of Conversation Intelligence Software<\/strong><\/h2>\n\n\n\n<p>So, how can conversation intelligence platforms benefit your sales team and reps and improve customer experience? Here are 4 ways how:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Frees up Rep\u2019s Time During Meetings<\/h3>\n\n\n\n<p>A good CI software <strong>works like a virtual assistant<\/strong>, which joins in all your calls, takes accurate notes, summarizes key call events, organizes your calls in one place, and updates your CRM.&nbsp;<\/p>\n\n\n\n<p>This frees up reps from getting distracted during meetings and scrambling to take notes. With conversation intelligence, they can focus fully on the prospect during meetings, creating a better experience for the prospect as it enables better rapport building.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Helps in Coaching and Onboarding New Reps<\/h3>\n\n\n\n<p>New sales reps might take weeks to come up to speed with selling. They have to sit in on multiple calls by experienced reps to observe and imbibe best practices.<\/p>\n\n\n\n<p>With CI software, <a href=\"https:\/\/www.klenty.com\/blog\/coach-reps-with-call-iq\/\" target=\"_blank\" rel=\"noreferrer noopener\">sales teams can ramp up coaching<\/a><strong> by easily identifying and replicating successful behaviors<\/strong>. Reps can review \u201cbest practice\u201d playlists that include clips on specific topics (like objection handling) and call summaries.&nbsp;<\/p>\n\n\n\n<p>Also, reps can analyze conversations in their own calls and look out for things like whether they had a good back-and-forth conversation with prospects or <strong>were monologuing, use of filler words, and laying out clear next steps.<\/strong> They can tag particular moments using the CI tool to get actionable feedback from managers.<\/p>\n\n\n\n<p>Including a conversation intelligence software in a sales team\u2019s onboarding and coaching process can substantially expedite the ramp-up time for reps so that they can start closing deals at the earliest.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Uplifts Performance of Entire Teams<\/h3>\n\n\n\n<p>A conversation intelligence software <strong>enables everyone on the sales team to be on the same page<\/strong> across 100s of meetings, calls, and emails by syncing activities across your tech stack. Every member can access the meeting notes and recordings of any calls whenever they want to.&nbsp;<\/p>\n\n\n\n<p>With this kind of visibility, teams can take on deals together and boost their chances of winning the deal.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Identifies Deal Risks Early<\/h3>\n\n\n\n<p>For all deals, a CI tool will proactively <strong>present crucial insights like pain points, competitor mentions, and next steps<\/strong>. This helps sales managers understand the deal momentum and mitigate any risks of losing the deal in the early stages.<\/p>\n\n\n\n<p>Also, with detailed and unbiased CRM entry by these CI tools, sales leaders and C-suite executives will be able to look clearly into what\u2019s stalling or driving your revenue growth and forecast more accurately.<\/p>\n\n\n\n<p>Having seen what a conversation intelligence software can do, let\u2019s delve into <strong>14 of the best conversation intelligence software<\/strong> in the market so you can see which software suits your team the best.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"14-conversation-intelligence-software-to-maximize-sales-performance\"><strong>14 Conversation Intelligence Software To Maximize Sales Performance<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-call-iq\">1. Call IQ<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.klenty.com\/conversation-intelligence\/?utm_source=blog&amp;utm_medium=conversation-intelligence-software\" target=\"_blank\" rel=\"noreferrer noopener\">Call IQ by Klenty<\/a> <strong>captures, transcribes, and analyzes every sales conversation<\/strong>. Summarize what happened on calls, get context from previous conversations faster, and identify the key drivers that progress deals.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/call-iq-klenty-conversation-intelligence-software.webp\" alt=\"Call IQ Klenty conversation intelligence software analyzes customer conversation \" class=\"wp-image-6736\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/call-iq-klenty-conversation-intelligence-software.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/call-iq-klenty-conversation-intelligence-software-300x170.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/call-iq-klenty-conversation-intelligence-software-768x435.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/call-iq-klenty-conversation-intelligence-software-755x428.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>It comes packed with features that help you win more deals intelligently:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Centralized location for calls: <\/strong>Call IQ serves as a <a href=\"https:\/\/www.klenty.com\/blog\/how-call-iq-records-all-calls-and-meetings-in-a-single-place\/\" target=\"_blank\" rel=\"noreferrer noopener\">central place to store all your audio and video calls<\/a> across Zoom, Microsoft Teams, Google Meet, and Klenty&#8217;s Dialer. It organizes all your calls into a searchable and filterable call library so that you can look up any call anytime.<\/li>\n\n\n\n<li><strong>Transcripts: <\/strong>Call IQ transcribes all your calls or meetings in less than 5 minutes. Instead of listening to all calls one by one, you can skim through the transcript to get the gist of each call.<\/li>\n\n\n\n<li><strong>AI-driven summaries: <\/strong>With Call IQ, you can get <a href=\"https:\/\/www.klenty.com\/blog\/review-calls-with-call-iq\/\" target=\"_blank\" rel=\"noreferrer noopener\">4 different call summaries<\/a> to help you get the maximum out of each call. &#8216;<em>Spotlight Summaries<\/em>&#8216; highlights important moments of a call, &#8216;<em>Action Items&#8217; <\/em>gives the next steps discussed during the call, &#8216;<em>Questions Asked&#8217; <\/em>records all questions asked by prospects, and &#8216;<em>Sentiments&#8217; <\/em>separates positive and negative sentiments.&nbsp;<\/li>\n\n\n\n<li><strong>Updates call notes into CRM:<\/strong> Call IQ automatically saves your call details to your CRM so that you can focus on conversations without note-taking distractions.<\/li>\n\n\n\n<li><strong>Align go-to-market with customer voice: <\/strong>Call IQ lets you comment on transcripts and tag stakeholders so you can bring product and service teams up to speed on customer needs and market trends.<\/li>\n\n\n\n<li><strong>Organizes meetings based on calendars: <\/strong>Call IQ syncs with both Google Calendar and Outlook Calendar. Once you sync your calendar, it automatically organizes your upcoming meetings so that your calls, meetings, and their respective details are accessible from the same place.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Track talk time metric: <\/strong>Call IQ shows the talk time of each speaker in the call, making it easier to check if there was a good back-and-forth between the rep and the prospect throughout the call.<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 review:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/klenty\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.6 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>Starter<\/strong>: $20 per user\/month billed annually or $30 per user\/month billed quarterly<\/p>\n\n\n\n<p><strong>Pro<\/strong>: $40 per user\/month billed annually or $50 per user\/month billed quarterly<\/p>\n\n\n\n<div id=\"om-qfnc6ced03kmly8smg4e-holder\"><\/div>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-gong\">2. Gong<\/h3>\n\n\n\n<p><strong>Gong\u2019s<\/strong> Revenue Intelligence Platform enables companies to <strong>capture, understand, and act on all customer interactions in a single<\/strong>, integrated platform. Its proprietary and patented AI technology captures interactions across video calls, phone calls, emails, and anywhere your sales team interacts with customers or prospects.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/gongs-revenue-intelligence-platform.webp\" alt=\"Gong\u2019s Revenue Intelligence Platform landing page\" class=\"wp-image-6737\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/gongs-revenue-intelligence-platform.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/gongs-revenue-intelligence-platform-300x171.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/gongs-revenue-intelligence-platform-768x437.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/gongs-revenue-intelligence-platform-755x430.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Its features include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pipeline management:<\/strong> Gong aggregates points of interest across deals, accounts, and contacts to provide sales teams with a complete view of deal risks and opportunities.&nbsp;<\/li>\n\n\n\n<li><strong>Advanced coaching: <\/strong>The platform generates summaries of critical information in sales calls, including intent and outcomes, to help sales managers prioritize their actions for teams and coach reps through obstacles.<\/li>\n\n\n\n<li><strong>Market insights:<\/strong> Enables sales teams to understand emerging market trends and themes, like what are the top objections or concerns customers have across different segments.&nbsp;<\/li>\n\n\n\n<li><strong>Sales engagement:<\/strong> Gong Engage, its AI-driven platform, <a href=\"https:\/\/www.klenty.com\/feature\/email-personalization\/?utm_source=blog&amp;utm_medium=conversation-intelligence-software\" target=\"_blank\" rel=\"noreferrer noopener\">generates highly personalized emails<\/a> that take into account previous interactions with prospects and buyers and their pain points.<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 review:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/gong\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.7 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong> Available upon request<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-chorus-by-zoominfo\">3. Chorus by ZoomInfo<\/h3>\n\n\n\n<p><strong>Chorus<\/strong> helps sales teams capture and <strong>analyze all customer calls, meetings, and emails<\/strong> to create visibility, drive process and behavior changes, and improve their outcomes.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/chorus-zoominfo-conversational-intelligence-software.webp\" alt=\"Chorus is a conversational intelligence software by Zoominfo \" class=\"wp-image-6738\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/chorus-zoominfo-conversational-intelligence-software.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/chorus-zoominfo-conversational-intelligence-software-300x170.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/chorus-zoominfo-conversational-intelligence-software-768x435.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/chorus-zoominfo-conversational-intelligence-software-755x428.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Here are some of its features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sales coaching: <\/strong>Chorus proactively surfaces coaching opportunities so that sales teams don\u2019t have to manually search through call recordings for examples of what\u2019s working within your sales process. It also enables the curation of a library of the best calls to help new reps shadow calls virtually.<\/li>\n\n\n\n<li><strong>Deal intelligence<\/strong>: Allows customer-facing teams to automatically capture and sync contacts and communications from the field to your CRM. You can closely monitor every account and opportunity to measure deal momentum and mitigate churn to maximize revenue.<\/li>\n\n\n\n<li><strong>Market intelligence: <\/strong>Its AI-driven, patented trackers help in keeping tabs on details like how often customers mention particular features and competitors come up during sales conversations.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 review:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/chorus-by-zoominfo\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.5 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong> Available upon request<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-clari-copilot\">4. Clari Copilot<\/h3>\n\n\n\n<p><strong>Clari Copilot<\/strong> (formerly Wingman) <strong>captures every conversation, spotlighting key signals<\/strong> that power a more intelligent revenue process. The result? Your team always knows what to say, where to look, and what to do.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/clari-copilot-conversation-intelligence-software.webp\" alt=\"Clari Copilot conversation intelligence software landing page\" class=\"wp-image-6740\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/clari-copilot-conversation-intelligence-software.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/clari-copilot-conversation-intelligence-software-300x170.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/clari-copilot-conversation-intelligence-software-768x435.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/clari-copilot-conversation-intelligence-software-755x428.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Here are some of its features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Actionable &amp; timely insights: <\/strong>Clari Copilot proactively surfaces deal-changing insights like potential blockers, competitor mentions, and next steps to enable sales teams make smart decisions.<strong>&nbsp;<\/strong><\/li>\n\n\n\n<li><strong>AI-generated call summaries: <\/strong>Using generative AI, this conversation intelligence platform delivers conversationally formatted call summaries, next steps, and suggested actions, right to your Slack.&nbsp;<\/li>\n\n\n\n<li><strong>Monitors revenue in one platform: <\/strong>With Clari being a leading revenue management platform, Clari Copilot provides a single platform for sales teams to inspect every stage of the deals and make accurate revenue forecasts.<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 rating:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/clari-copilot-previously-wingman\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.5 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong>&nbsp;<\/p>\n\n\n\n<p>&#8211; Growth : $720\/year\/rep<\/p>\n\n\n\n<p>&#8211; Accelerator: $1,080\/year\/rep<\/p>\n\n\n\n<p>&#8211; Enterprise: $1,320\/year\/rep<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-jiminny\">5. Jiminny<\/h3>\n\n\n\n<p><strong>Jiminny\u2019s<\/strong> CI platform allows users to <strong>record, transcribe, and analyze every interaction<\/strong> across video, voice, and email. What\u2019s more, it automatically scores sales meetings to benchmark with AI.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"581\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/jiminny-conversation-intelligence-platform.webp\" alt=\"Jiminny's conversation intelligence platform landing page\" class=\"wp-image-6741\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/jiminny-conversation-intelligence-platform.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/jiminny-conversation-intelligence-platform-300x170.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/jiminny-conversation-intelligence-platform-768x436.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/jiminny-conversation-intelligence-platform-755x428.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Features that can benefit sales teams <\/strong>using Jiminny include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Consolidates all activity: <\/strong>Jiminny consolidates your sales team\u2019s activity across calls, video conferences, SMS, and email and provides an overview of activity across all your accounts to enable reliable sales forecasting.<\/li>\n\n\n\n<li><strong>Gives full pipeline visibility: <\/strong>The software gives full visibility of all opportunities, accounts, and rep activities through its Deal Insights feature, enabling you to prioritize important deals and spot coaching opportunities.<\/li>\n\n\n\n<li><strong>Offers insights-driven coaching: <\/strong>With a host of self-coaching and peer-to-peer coaching tools, Jiminny enables quicker rep onboarding and prioritizing of urgent coaching needs.<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 rating:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/jiminny\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.6 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong><\/p>\n\n\n\n<p>&#8211; Annually: $85 per user per month<\/p>\n\n\n\n<p>&#8211; Monthly: $100 per user per month<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6-avoma\">6. Avoma<\/h3>\n\n\n\n<p><strong>Avoma<\/strong> is an AI-powered meeting assistant that helps sales teams <strong>capture important customer information before, during, and after meetings.<\/strong> It automatically records all sales meetings, gives full transcripts, summarized notes, and actionable insights.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"581\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/avoma-ai-meeting-assistant.webp\" alt=\"Avoma's AI-powered meeting assistant landing page\" class=\"wp-image-6742\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/avoma-ai-meeting-assistant.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/avoma-ai-meeting-assistant-300x170.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/avoma-ai-meeting-assistant-768x436.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/avoma-ai-meeting-assistant-755x428.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Here are some highlights of its features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Topic Detection: <\/strong>Avoma categorizes transcripts under topics like business need, pain points, and next steps, so that sales teams can get the context without listening to entire customer conversations.<\/li>\n\n\n\n<li><strong>Syncs meeting notes with CRM: <\/strong>After the meeting, the platform offers a one-pager bulleted conversation summary that automatically syncs to your CRM.<\/li>\n\n\n\n<li><strong>Collaborative note editing:<\/strong> Sales teams can take notes, view and edit them together in real time using Avoma. The software also time-stamps the notes and links them contextually to the particular meeting recording.<\/li>\n\n\n\n<li><strong>Provides insights into conversations:<\/strong> With Avoma\u2019s conversation intelligence, individual reps can gather insights like their most-used filler words and longest monologues.<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 rating:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/avoma\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.6 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong>&nbsp;<\/p>\n\n\n\n<p>&#8211; Basic: Free<\/p>\n\n\n\n<p>&#8211; Starter: $24\/user\/month (billed monthly) or $19\/user\/month (billed annually)<\/p>\n\n\n\n<p>&#8211; Plus: $59\/user\/month (billed monthly) or $49\/user\/month (billed annually)<\/p>\n\n\n\n<p>&#8211; Business: $79\/user\/month (billed annually)<\/p>\n\n\n\n<p>&#8211; Enterprise: $149\/user\/month (billed annually)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"7-pickle\">7. Pickle<\/h3>\n\n\n\n<p><strong>Pickle<\/strong> transcribes any audio format into text with high fidelity, provides a search database to quickly find any call, and summarizes conversations using AI for easy comprehension.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/pickle-conversation-intelligence-software.webp\" alt=\"Pickle conversation intelligence software page\" class=\"wp-image-6743\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/pickle-conversation-intelligence-software.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/pickle-conversation-intelligence-software-300x170.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/pickle-conversation-intelligence-software-768x435.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/pickle-conversation-intelligence-software-755x428.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Its features include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>2-minute video summaries: <\/strong>To facilitate rep coaching, Pickle creates and curates 2-minute summaries of real hour-long Zoom calls.&nbsp;<\/li>\n\n\n\n<li><strong>Increased visibility: <\/strong>Sales managers can spot trends around indicators like competitor mentions and feature requests to know exactly what customers need.<\/li>\n\n\n\n<li><strong>Syncs meeting notes with CRM:<\/strong> The AI-generated Zoom meeting notes will be seamlessly integrated with the CRM.<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 rating:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/pickle\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.8 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:&nbsp;<\/strong><\/p>\n\n\n\n<p>&#8211; Relish: $40\/month billed annually or $48\/month billed monthly<\/p>\n\n\n\n<p>&#8211; Spear: $68\/month billed annually or $80\/month billed monthly<\/p>\n\n\n\n<p>&#8211; Pickle Jar:<strong> <\/strong>Contact sales team for pricing<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"8-enthu-ai\">8. Enthu.ai<\/h3>\n\n\n\n<p><strong>Enthu.AI\u2019s<\/strong> conversation intelligence tool <strong>provides sales teams with AI-generated insights from sales calls<\/strong>, which helps in analyzing customer interactions and improving operational efficiency.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"522\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/enthu-ai-conversational-intelligence-software.webp\" alt=\"Enthu AI conversational intelligence software provide insights from sales calls\" class=\"wp-image-6744\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/enthu-ai-conversational-intelligence-software.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/enthu-ai-conversational-intelligence-software-300x153.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/enthu-ai-conversational-intelligence-software-768x392.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/enthu-ai-conversational-intelligence-software-755x385.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Here are some of its features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Captures conversations across channels: <\/strong>The platform automatically captures and transcribes conversations with prospects and customers from multiple channels\u2014phone calls, chats, voicemail, and video calls<\/li>\n\n\n\n<li><strong>Detailed call review: <\/strong>Enthu.AI analyzes every call for key moments and presents them in a user-friendly screen for in-depth analysis.<\/li>\n\n\n\n<li><strong>Playback library: <\/strong>The platform lets sales teams bookmark sales calls for escalation, team coaching, and new onboardings.<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 rating:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/enthu-ai\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.9 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:&nbsp;<\/strong><\/p>\n\n\n\n<p>&#8211; Getting started: Free<\/p>\n\n\n\n<p>&#8211; Growth: $59\/rep\/month<\/p>\n\n\n\n<p>&#8211; Enterprise: Custom pricing<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"9-salesloft\">9. Salesloft&nbsp;<\/h3>\n\n\n\n<p><strong>Salesloft\u2019s<\/strong> AI-driven conversation intelligence platform named Conversations allows sales teams to <strong>analyze recordings, dissect call transcriptions, share recording clips, and take meeting notes.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/salesloft-ai-conversation-intelligence-software.webp\" alt=\"Salesloft AI-driven conversation intelligence platform\" class=\"wp-image-6745\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/salesloft-ai-conversation-intelligence-software.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/salesloft-ai-conversation-intelligence-software-300x169.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/salesloft-ai-conversation-intelligence-software-768x432.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/salesloft-ai-conversation-intelligence-software-755x425.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Here&#8217;s a sneak peek at its features:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Multi-language detection: <\/strong>The platform can detect audio and generate meeting transcripts in 6 languages: Dutch, English, French, German, Italian, and Spanish.<\/li>\n\n\n\n<li><strong>Create playlists of calls: <\/strong>The platform allows sales reps to store meeting recordings in playlists to easily access different types of calls, like a rep&#8217;s strong calls versus poor calls. Users may also create and share clips from the call recordings.&nbsp;<\/li>\n\n\n\n<li><strong>Conversations summary: <\/strong>Using AI, Salesloft generates a summary of the call transcript once the meeting is over.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 rating:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/salesloft\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.5 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong> Available upon request<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"10-allego\">10. Allego<\/h3>\n\n\n\n<p><strong>Allego<\/strong> Conversation Intelligence surfaces <strong>call, market, and deal insights to enable sales teams to coach sellers<\/strong> to replicate top-performers, check which messaging is working, and intervene on at-risk deals to maximize revenue.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/allego-conversation-intelligence-software.webp\" alt=\"landing page for Allego Conversation Intelligence software\" class=\"wp-image-6746\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/allego-conversation-intelligence-software.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/allego-conversation-intelligence-software-300x142.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/allego-conversation-intelligence-software-768x364.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/allego-conversation-intelligence-software-755x358.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Take a peek at what it brings:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI virtual coaches: <\/strong>Allego automates learning recommendations for new reps and scales coaching efforts for sales managers.<\/li>\n\n\n\n<li><strong>Showreels: <\/strong>The platform generates an AI-curated highlight reel for every call recording for sales teams to get an immediate pulse on what\u2019s happening in minutes across calls.<\/li>\n\n\n\n<li><strong>Multilingual detection: <\/strong>Allego can automatically detect 99 languages and dialects to accurately transcribe calls across geographies.<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 review:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/allego\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.6 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong> Available upon request<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"11-mindtickle\">11. Mindtickle<\/h3>\n\n\n\n<p><strong>Mindtickle\u2019s<\/strong> conversation analytics software functionality <strong>analyzes calls, emails, and meetings and surfaces insights<\/strong> that help sales teams internalize ideal sales behaviors, and adapt to change. It also offers revenue intelligence technology to provide deal and account health scores.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"530\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/mindtickle-conversational-analytics-software.webp\" alt=\"Mindtickle conversation analytics software landing page\" class=\"wp-image-6748\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/mindtickle-conversational-analytics-software.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/mindtickle-conversational-analytics-software-300x155.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/mindtickle-conversational-analytics-software-768x398.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/mindtickle-conversational-analytics-software-755x391.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Check out some of its key features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Call AI:<\/strong> Mindtickle\u2019s Call AI feature automatically transcribes and analyzes every sales conversation and unlocks valuable insights that let you pinpoint and replicate winning rep behaviors.<\/li>\n\n\n\n<li><strong>Single system of record<\/strong>: Call AI is built into a system of record that delivers customer insights, training, onboarding, and content all in one place.&nbsp;<\/li>\n\n\n\n<li><strong>Personalized coaching<\/strong>: The platform enables reps to use data from real-world buyer interactions to inform more relevant and effective sales coaching.<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 rating:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/mindtickle\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.7 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong> Available upon request<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"12-callminer-eureka\">12. CallMiner Eureka<\/h3>\n\n\n\n<p><strong>CallMiner Eureka<\/strong> analyzes all voice and text-based interactions using AI and ML, interpreting nuance and identifying patterns and traits that shed light on new areas of opportunity for sales teams.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"581\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/callminer-eureka-conversation-intelligence-software.webp\" alt=\"CallMiner Eureka conversation intelligence software analyzes all voice and text interactions\n\" class=\"wp-image-6749\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/callminer-eureka-conversation-intelligence-software.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/callminer-eureka-conversation-intelligence-software-300x170.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/callminer-eureka-conversation-intelligence-software-768x436.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/callminer-eureka-conversation-intelligence-software-755x428.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Here\u2019s what&#8217;s in the mix:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Omnichannel analysis:<\/strong> The call intelligence platform collects data across 6 channels\u2014live audio, recorded audio, text interactions, chats, emails, and metadata\u2014to map out the prospect&#8217;s buying process.&nbsp;<\/li>\n\n\n\n<li><strong>Redaction for data repositories<\/strong>: To ensure adherence to security and compliance standards, the platform automatically removes sensitive customer data using AI.<\/li>\n\n\n\n<li><strong>Real-time guidance:<\/strong> While a call is in progress, the software automatically notifies users based on customer interaction indicators to alter the course of an interaction and improve outcomes.<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 review:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/callminer-eureka\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.5 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong> Available upon request<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"13-revenue-io\">13. Revenue.io<\/h3>\n\n\n\n<p>Revenue.io\u2019s conversation intelligence tool <strong>allows complete conversation analysis visibility into the sales process<\/strong> to help sales teams identify what works and what doesn\u2019t.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/revenue-io-conversation-intelligence-platform-1024x580.webp\" alt=\"Revenue.io\u2019s conversation intelligence platform landing page\" class=\"wp-image-6750\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/revenue-io-conversation-intelligence-platform-1024x580.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/revenue-io-conversation-intelligence-platform-300x170.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/revenue-io-conversation-intelligence-platform-768x435.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/revenue-io-conversation-intelligence-platform-755x427.webp 755w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/revenue-io-conversation-intelligence-platform.webp 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Some of its major features include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Automated follow-ups:<\/strong> Using generative AI, the platform automatically generates timely and personalized <a href=\"https:\/\/www.klenty.com\/sales-follow-up-email-templates\" target=\"_blank\" rel=\"noreferrer noopener\">follow-up emails<\/a> after customer conversations, summarizing topics discussed, questions asked, and crucial next steps. This enables reps to save up to 23 hours every month.<\/li>\n\n\n\n<li><strong>Curated best interactions: <\/strong>Users can organize every phone call, Microsoft Teams meeting, and Zoom video call into searchable best practice libraries that enable more reps to perform like your A-players.<\/li>\n\n\n\n<li><strong>Real-time coaching alerts: <\/strong>During the course of the meeting, if a rep needs or requests guidance, Conversation AI notifies sales managers to provide guidance in real-time.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 review:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/revenue-io\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.7 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong> Available upon request<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"14-fireflies-ai\">14. Fireflies.ai<\/h3>\n\n\n\n<p>The <strong>Fireflies<\/strong> conversation intelligence suite <strong>consolidates insights around details like speakers, topics, and sentiment<\/strong> during calls to allow sales teams to measure the quality of the reps\u2019 conversations over time.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"580\" src=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/fireflies-ai-conversational-intelligence-software.webp\" alt=\"Fireflies conversation intelligence get insights during sales calls\" class=\"wp-image-6751\" srcset=\"https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/fireflies-ai-conversational-intelligence-software.webp 1024w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/fireflies-ai-conversational-intelligence-software-300x170.webp 300w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/fireflies-ai-conversational-intelligence-software-768x435.webp 768w, https:\/\/www.klenty.com\/blog\/wp-content\/uploads\/2023\/08\/fireflies-ai-conversational-intelligence-software-755x428.webp 755w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Among its features are:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Track individual performance: <\/strong>Sales managers can track the performance of each teammate in different meetings and coach them by identifying insights like the number of questions asked, filler words used, and talk-to-listen ratio.<\/li>\n\n\n\n<li><strong>Clear visibility: <\/strong>Fireflies allows users to learn how frequently competitors, objections, pricing, and other topics come up in your meetings.<\/li>\n<\/ul>\n\n\n\n<p><strong>G2 review:<\/strong> <a href=\"https:\/\/www.g2.com\/products\/fireflies-ai\/reviews\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">4.5 out of 5<\/a><\/p>\n\n\n\n<p><strong>Pricing:<\/strong><\/p>\n\n\n\n<p>&#8211; Free<\/p>\n\n\n\n<p>&#8211; Pro: $18\/user\/month (billed monthly) or $10\/user\/month (billed annually)<\/p>\n\n\n\n<p>&#8211; Business: $29\/user\/month (billed monthly) or $19\/user\/month (billed annually)<\/p>\n\n\n\n<p>&#8211; Enterprise:<strong> <\/strong>Custom pricing (billed annually)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-choose-your-conversation-intelligence-software\"><strong>How To Choose Your Conversation Intelligence Software?<\/strong><\/h2>\n\n\n\n<p>After covering over a dozen conversation intelligence tools here, a question would naturally arise in your mind: How to evaluate all these different solutions? Here are <strong>3 criteria that you can use to see if a CI software<\/strong> would fit your sales process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Integrations with your tech stack. <\/strong>It\u2019s essential to check that the conversation intelligence software you\u2019re getting for your sales team should seamlessly integrate with your CRM, email, calendar, dialer, and other tools in your tech stack. This enables precise documentation of meeting notes and summaries without the loss of any valuable information.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Strong ROI. <\/strong>Conversation intelligence helps you to coach your sales reps better and help them to close more deals, which means more revenue. So, if you are spending $150\/month\/rep on a CI software and if you have 10 reps in the team, then you will be spending $1500\/month. In this case, if your sales team is able to increase the revenue by $3000\/month, then you\u2019ll have a 2x return on your investment. So, choose a tool that allows you to add more seats as you scale but doesn\u2019t blow up your investment cost.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ease-of-use &amp; customer support. <\/strong>Finally, check how easily and quickly the tool can be adopted by all members of your sales team. And if they are stuck along the way, you will need a platform that offers 24&#215;5 support and not let you raise a ticket and wait for 24 hours for an answer.<br><\/li>\n<\/ul>\n\n\n\n<p>The bedrock of all sales depends on the conversations you have with the customers. So, choosing the right conversation intelligence platform that helps you get the maximum out of each meeting and sales rep will go a long way in maximizing your sales success.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group paddingBlock20 has-background\" style=\"background-color:#edeeff\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading paddingBlock20\"><strong>Resources You&#8217;ll Love<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.klenty.com\/blog\/improve-team-collaboration-with-call-iq\/\" target=\"_blank\" rel=\"noreferrer noopener\">How Call IQ Promotes Cross-Functional Collaboration<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.klenty.com\/blog\/klenty-sales-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">8 Klenty Features You Can Use to Improve Your Call Productivity<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.klenty.com\/blog\/cold-calling-tools\/\" target=\"_blank\" rel=\"noreferrer noopener\">15 Cold Calling Software To Transform the Way Your Sales Team Works in 2024<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.klenty.com\/blog\/how-to-improve-call-connect-rates-with-klenty-sales-dialler\/\" target=\"_blank\" rel=\"noreferrer noopener\">3 Ways To Improve Pickup Rates With Klenty\u2019s Sales Dialer<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Frequently Asked Questions<\/strong><\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1692341792726\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What is the best conversation intelligence software?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Some of the best conversation intelligence software are: Call IQ by Klenty, Gong, Chorus by ZoomInfo, Clari Copilot, Jiminny, Avoma, Revenue.io, and Fireflies.ai<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1692341801073\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Where is conversational intelligence used?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Conversational intelligence is used by sales teams to:<br \/>&#8211; accurately record and transcribe interactions with prospects,\u00a0<br \/>&#8211; organize the meeting notes,\u00a0<br \/>&#8211; update the CRM with meeting details, and\u00a0<br \/>&#8211; provide critical insights about meetings.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1692342152178\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Why is conversational intelligence important?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Conversational intelligence helps sales teams to free up rep\u2019s time during meetings, enable better coaching and onboarding for new reps, uplift the team\u2019s performance in closing deals, and identify deal risks early.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1692342184964\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What factors to consider when buying a conversation analytics software?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>There are 3 factors to consider when buying a conversation analytics software:<br \/>&#8211; Integrations with your tech stack<br \/>&#8211; Strong return on investment<br \/>&#8211; Ease-of-use &amp; customer support<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Every day, a sales team has dozens of conversations in different sales meetings\u2014whether it&#8217;s a discovery call, demo, or a pricing discussion.&nbsp; During every meeting, prospects let reps in on a lot of vital information about the deal, including their pain points, objections, and competitors.&nbsp; And where do such crucial details end up? Most likely [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"rank_math_title":"14 Best Sales Conversation Intelligence Software in 2024","rank_math_description":"CI software analyzes sales conversations to get actionable and in-depth insights. Check out 14 tools &amp; tips on choosing the best tool for your sales team.","footnotes":""},"categories":[32],"tags":[],"class_list":["post-6070","post","type-post","status-publish","format-standard","hentry","category-conversation-intelligence"],"_links":{"self":[{"href":"https:\/\/www.klenty.com\/blog\/wp-json\/wp\/v2\/posts\/6070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.klenty.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.klenty.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.klenty.com\/blog\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.klenty.com\/blog\/wp-json\/wp\/v2\/comments?post=6070"}],"version-history":[{"count":56,"href":"https:\/\/www.klenty.com\/blog\/wp-json\/wp\/v2\/posts\/6070\/revisions"}],"predecessor-version":[{"id":33279,"href":"https:\/\/www.klenty.com\/blog\/wp-json\/wp\/v2\/posts\/6070\/revisions\/33279"}],"wp:attachment":[{"href":"https:\/\/www.klenty.com\/blog\/wp-json\/wp\/v2\/media?parent=6070"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.klenty.com\/blog\/wp-json\/wp\/v2\/categories?post=6070"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.klenty.com\/blog\/wp-json\/wp\/v2\/tags?post=6070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}