Combine Multiple Channels into a Single Sequence
Klenty’s seamless importing via CSV files helped Azeus Convene
route leads to the right sequences and kick off campaigns with
a blend of emails, calls, and LinkedIn touches.
Instead of relying on intuition and guesswork, reps now knew
exactly what activities to perform every day.
’Multi-channel Inbox’ collated all conversations across
multiple channels in a single place. Reps could reply to
emails and LinkedIn messages, and attend missed calls—all from
Keep Pipedrive CRM Up-to-Date Without Manual Work
“Klenty, because it integrates with Pipedrive, that’s one
of the winners. We can have that flow of information back
Reps could auto-update engagement activities like email opens,
clicks, and responses, call outcomes and notes, and LinkedIn
touches in Pipedrive. They could automate tasks like:
- Creating an activity for a Deal when an email is sent
- Creating an activity for a Person on a response
Recording an activity for the Person if leads showed
Perform Automated LinkedIn Touches Within Klenty
“LinkedIn automation within the app has made
a huge difference. The team can activate the tasks from
one screen, and it is simple and easy to do. That’s a win,
in my opinion.”
Craig was delighted when Klenty launched In-App LinkedIn
Automation. Reps could schedule and execute tasks such as
Connect Requests, InMails/Messages, and Profile Visits. Klenty
also helped them personalize their messages using lead
Boost Call Productivity and Response Rates
Klenty’s Sales Dialer enabled reps to execute call after call
with minimal effort. They could place calls via browser
without the need to dial.
‘Local Dial’ enabled reps to contact leads using their area
code, which increased trust and credibility. ‘Voicemail Drop’
helped reps drop personalized, pre-recorded voicemails in just
Reps were also able to customize their inbound voicemail based
on geography, persona, cadence category, and so on.
Improve Performance of Reps Using Coaching
“Manage and monitor a cadence. To connect with the key
medium through which we’re going to be communicating. The
dialer works really well, for me as a manager to go back
and listen to the call recordings.”
Craig was very impressed with Klenty’s coaching features.
Using ‘Goals’, he was able to set up individual targets for
his reps in terms of the number of meetings booked, leads
contacted, and activities performed. This made it easy for him
to keep track of team performance.
’Call Recordings’ helped Craig review calls and find coachable
moments. He could also replicate winning behaviors across the
Increase Reply Rates With Personalized Messages
Azeus Convene’s reps were able to contact leads consistently
and in a timely manner using automated follow-ups.
’Delivery Windows’ ensured that emails reached leads exactly
when they would see them. Klenty also provided Azeus Convene
the liberty of prioritizing either follow-up emails or cold
emails. Reps were able to personalize their messages using
Klenty’s extreme emphasis on email deliverability ensured that
emails landed in primary tabs and not in spam.
‘Cadence Throttle’ helped reps send an ideal number of emails
per day. ‘Random Intervals’ ensured that emails were sent at
random times to seem human.
Track Outreach Performance
Klenty’s extensive reports and the granularity of each report
astonished Azeus Convene. With Klenty, Craig was able to:
- Know how each cadence was performing
- Know how each step in a cadence was performing
- Figure out winning templates
- Track how many calls were being made
Stay up-to-date on how many activities were being performed
Reps were also able to share and learn from one another's
crucial insights. Klenty helped them clone and edit sequences.
Reps could also save templates and replicate winning
strategies across the entire team.
Booking More Meetings in a Recession
“I’m a big fan. We get an enormous amount of value out of
your product. In comparison with the market, whether it be
Salesloft or Outreach, you are priced well enough that it
is a simple decision.”
Amidst a global recession, Craig had to keep cost reduction in
mind while choosing a platform. Craig had worked with
Salesloft and Outreach before but found that Klenty offered
the same value for a much more affordable price. Klenty’s
transparent pricing gave Craig a clear idea of what to expect.
Signing up for a 14-day free trial helped him bring his team
strategies to life.
With Klenty, Craig could unify emails, calls, and LinkedIn in
a single platform as opposed to using separate solutions.
Klenty also integrates with Pipedrive natively, ensuring
automatic data-flow without having to rely on third-party
tools like Zapier.
All of the above factors made Klenty the ideal choice for
reducing IT spend, without compromising on sales workflows or
With Klenty, Azeus Convene was able to:
- Book more meetings with multi-channel outreach
Increase their response rates with highly personalized
- Save hours every week by eliminating CRM admin work
- Track performance and make data-driven decisions
- Save on IT spend