When a sales engagement platform goes through a merger, users can expect changes - some noticeable right away, others that only surface later.
If you're using a tool that’s recently gone through a merger, here are the questions you need to ask before signing that renewal contract.
1. Is their roadmap being displaced?
Are their development teams still building features that support your use case, or are they primarily focused on making the merger integration happen? If most effort has shifted, your needs may no longer be central to their roadmap.
2. Are their workflows working or breaking?
Before renewing, review every end-to-end workflow. Mergers can introduce unexpected breaks in critical functions, so you need to validate what’s stable and what has started failing.
3. Are you paying for feature overlap now?
When two platforms with similar capabilities merge, overlapping features are common. Check whether you're now paying for duplicated functionality that didn’t exist before.
4. Are you being pushed into merger-driven bundling?
Have there been changes in pricing, or are features being moved into plans that previously didn’t include them? Confirm whether the vendor is being transparent about these shifts and how they affect your renewal.
5. How much training time will the merger create?
Is the vendor investing in helping your sales team learn what the merged workflows will look like? Clarify whether they are committed to preventing an output drop and how long the “adjustment gap” will realistically last.
6. Does the vendor still believe in the core persona you rely on?
If their recent decisions suggest they no longer prioritize the persona you're paying to support, how will they continue to study that role’s jobs-to-be-done? And if they don’t, how can you trust their future vision for sales engagement?
7. What does their security posture look like post-merger?
If there have been recent security issues or tool shutdowns, reassess how safe your data is. Ask what measures they are taking to prevent these incidents from recurring during a period of organisational and system changes.
Meet Klenty - The AI SEP With a Relentless Focus on Building For SDRs
If any of these questions give you pause about your current platform, it may be time to evaluate an alternative that continues to build for SDRs - like Klenty.
1. Klenty’s roadmap stays focused on SDRs
Every update is built around making outbound easier for reps - improving day-to-day outbound tasks from list building and account research to email writing and relevant nurture.
2. Klenty keeps workflows stable and reliable
Sequences, calls, logging, routing, and reporting work the way your team expects them to. Reps don’t deal with breakage or sudden changes, which means they can keep selling without interruptions.
3. Klenty offers simple, tiered pricing
Klenty’s plans are structured so teams can choose the level that matches their outbound needs. Each tier is built with a clear purpose, making it easy to align the platform with your stage of growth.
Check out Klenty’s plan tiers.
4. Klenty keeps pricing transparent
What you see in each plan is what you get. Features don’t move around, and inclusions remain consistent, so teams always know exactly what their subscription covers.
5. Klenty makes onboarding and daily use easy
Teams can get up and running quickly with free onboarding, smooth implementation, and 24/5 support - including unlimited setup calls and guidance tailored to your sales process.
6. Klenty has always been built for SDRs
Klenty has one focus: SDRs. The product evolves continuously to support all their jobs-to-be-done, ensuring every update makes their outbound workflow stronger and easier.
7. Klenty maintains stable, long-standing security standards
With 10 years of enterprise-grade security, SOC 2 Type II compliance, encryption, and continuous monitoring, your data sits in a steady and well-maintained environment.
Choosing the Right Sales Engagement Platform For Your SDRS
A merger always deletes one company’s priorities over the other - and when that happens, the product’s focus shifts long before anyone says it out loud.
Your reps deserve a platform that keeps their workflow steady and continues to build around their day-to-day jobs.
Klenty makes switching easy, with a relentless focus on building for SDRs, easy migration, and bonus, you’ll end up paying 30-50% less.
Get started with Klenty today
