The goal of a cold calling session is simple - have more conversations.
But today, once a sales conversation ends, the system does just one thing - it logs the call. Everything that comes after is left to the sales rep.
Sales reps have to interrupt their dialing flow - remember the call context, create the next task, write the follow-up email - and then resume the session.
As more calls happen:
- New tasks keep getting added
- Overdue follow-ups pile up on the dashboard
- Critical follow-ups go missed, and warm conversations turn cold
We're changing this. Sales reps no longer need to think about what happens after a conversation ends.
Introducing Action AI.
Read on to see how Action AI keeps your reps in flow state - and progresses each conversation toward a meeting.
What Exactly Does Action AI Do?
Action AI listens to your sales conversations, understands what was discussed on the call, and intelligently generates the next action based on the call context.
As you open conversations, Action AI works in parallel to generate the next action for each prospect.
Where previously you would have to pause your calling and juggle to manually schedule the next action, you can now continue dialing and focus on having more conversations.
This is how reps stay in a true state of flow - and how every conversation keeps moving forward.
Here’s How Action AI Works:
Identifies the next action from the conversation:
Action AI listens to your sales conversations and captures the next steps prospects mention on the call - like “Call me on Friday,” “Send the deck,” “John from RevOps would be the right person to speak with,” or “Follow up in December.”
Generates the next action for you:
- If the next action is an email, AI drafts it and queues it up for approval.
- If it’s a call, AI schedules it and attaches the relevant context from previous conversations.
- If the right persona is discussed, Action AI finds their contact data and schedules a task.
Reminds you at the right time:
Every generated task appears exactly when the rep needs to act on it. For instance, if a prospect asks you to call them back on a particular date, the next action is scheduled for then with full context.
How Action AI Handles Every Next Action Scenario
Time-Based Next Actions
Prospect says, “Call me on Friday.” → Action AI schedules a call for Friday with the prospect.
Persona-Based Next Actions
Prospect says, “John, my manager, is the decision-maker.” → Action AI finds John’s contact data and schedules a call.
Channel-Based Next Actions
Prospect says, “Send me an email.” → Action AI creates a personalized email and queues it up for approval.
Context-Based Next Actions
Prospect says, “We have a renewal with a competitor in 3 months.” → Action AI schedules a call in 3 months with call context.
How Does Action AI Separate Klenty From Other Sales Engagement Platforms?
| Traditional SEPs | Klenty with Action AI |
|---|---|
| Built to get first-time connects | Built to progress every conversation toward a meeting |
| Log calls and bury next steps in notes or transcripts | Listens to the call and generates the next action automatically |
| Interrupt reps to log notes, create tasks, draft follow-ups, and update CRM fields | Reps move from one call to the next in a state of flow |
| Scatter context across multiple fields that ends up getting lost | Call context is preserved and pops up in your face at the moment of dial |
| Put the burden of remembering the follow-up task, its context, and execution entirely on reps | Reps never lose track of the next step, with the full context of past conversations always at hand |
Dial in a State of Flow - With Klenty’s Action AI
In sales, momentum is everything. With Action AI, reps move from one call to the next in a state of flow, with next actions automatically scheduled using full conversation context. Instead of pausing to execute one-off tasks, reps stay focused on engaging prospects while every conversation progresses with a clear, timely next action.
Want to see how Action AI works?
