If you’re currently using JustCall or exploring dialers for your sales and support teams, you’re in the right place. Whether it’s improving your outbound sales efforts or streamlining inbound call handling, having the right solution is essential for success.
While JustCall is a popular option, you might find yourself wondering if there’s a dialer better suited to your team’s unique needs. To help you navigate your options, we’ve curated a list of the best JustCall alternatives.
Why Sales Teams Explore JustCall Alternatives
JustCall is a strong option for support teams, designed for call centers with features to manage communication and high call volumes, resulting in limited insights for sales teams. But while evaluating sales dialers for your team, it’s important to consider the quality of reporting features they offer.
Sales managers need detailed insights to identify performance gaps and make informed decisions, ensuring their teams stay on track and meet targets. Without comprehensive reports, identifying specific roadblocks becomes difficult. Sales managers can’t easily see where the process is lacking.
Is it because reps aren’t reaching prospects at the right time? Are too many calls going straight to voicemail? Without clear reports to answer these questions, improving performance is difficult.
Effective sales call reporting should focus on both call volume and call quality. While JustCall provides basic metrics like the number of inbound and outbound calls and total call duration, it doesn't offer the in-depth analysis that sales managers need.
Call quality is vital for sales managers, especially those overseeing outbound calling teams. This involves breaking down cold calls into each step of the talk track to analyze rep weaknesses and identify what top performers do differently.
JustCall lacks essential metrics like call status (answered, not answered, or voicemail) and meaningful outcomes like meeting bookings, follow-ups, or missed opportunities.
While this basic level of reporting may be sufficient for call centers focused purely on volume, it doesn’t provide the depth sales managers require to analyze performance effectively and make informed adjustments.
JustCall Pricing
JustCall has a Base Suite of plans;
- Essentials ($19/user/month billed annually and $29/user/month billed monthly)
- Team ($29/user/month billed annually and $39/user/month billed monthly)
- Pro ($49/user/month billed annually and $69/user/month billed monthly)
- Business (Need to contact them for a quote)
These plans cover essential features like voicemail, call forwarding, and access to their sales dialers.
But to gain access to their AI-powered coaching and training features, you would have to opt for their AI Suite of plans;
- Team Plus ($49/user/month billed annually and $69/user/month billed monthly)
- Pro Plus ($89/user/month billed annually and $109/user/month billed monthly)
These plans get you access to AI-powered coaching features like sentiment analysis, call scoring, and AI transcripts and summaries.
JustCall also recently introduced a Sales Suite of plans
- ReachMax (Need to contact them for a quote)
- ReachMax Plus (Need to contact them for a quote)
These custom plans get you access to unlimited outbound calling.
While this basic level of reporting may be sufficient for call centers focused purely on volume, it doesn’t provide the depth sales managers require to analyze performance effectively and make informed adjustments.
8 Best JustCall Alternatives to Consider in 2025
1. Dial IQ by Klenty
Dial IQ by Klenty is a sales-first dialer designed to help teams scale their outreach with both high call volumes and meaningful insights. Built specifically for sales teams, it combines advanced reporting, AI-powered coaching, and detailed call analysis to better your reps’ performance.
Whether you’re managing a large number of calls or focusing on improving outcomes, Dial IQ provides the tools sales managers need to make data-driven decisions and fine-tune their team’s approach.
Dial IQ stands out from JustCall by providing deeper insights into reps’ call activities, giving sales managers a clear view of daily call volumes, talk times, outcomes, and structured insights into call performance. This is through Dial IQ’s Call Reports and Talk Track Tables.
Call Reports:
Dial IQ’s Call Reports can be accessed as:
Call Reports by Status:
- Identify bottlenecks like dialing hygiene, poor number quality, low connect rates, and landing in voicemail.
Call Reports by Outcome:
- Set up default and custom outcomes for answered calls, tag calls by outcome and trigger next steps based on outcomes.
Talk Time Reports:
- Track individual rep performances on a weekly, monthly, or custom basis.
With Dial IQ’s Call Reports, sales managers can
- Track call performance across specific timelines to analyze activity trends.
- Export your call reports directly to your email anytime for tracking and accurate record-keeping.
- Filter for calling metrics by list, cadence, tags, outcomes, status, or call types to understand where reps need coaching.
Talk Track Tables:
Sales teams face significant challenges in making cold calling repeatable and consistent. Cold calls can be broken down into 8-10 repeatable elements, but most SDRs ‘wing it’ because:
- They aren’t given a structured talk track, resulting in inconsistent calls.
- Large volumes of unstructured call data make it difficult for managers to find coachable moments, often requiring hours of reviewing recordings.
What Talk Track Tables Does:
Talk Track Tables solves this problem by converting unstructured call data into a structured, easy-to-read table format. The AI listens to calls, checks adherence to the cold-calling methodology, and highlights gaps for improvement.
Think of it as an AI SDR Analyst:
- Listening to hundreds of calls over time
- Breaking down call details into actionable steps
- Comparing what was done versus what should have been done
- Indicating where reps need retraining or improvement
With Talk Track Tables, sales managers can
- Identify patterns that lead to successful or unsuccessful cold calls.
- Spot skill gaps in sales reps.
- Analyse which openers and value propositions drive meetings.
- Ensure adherence to sales methodologies.
Apart from these reporting and coaching features, Dial IQ also offers features to help you;
Increase Dialing Velocity (High-Volume Approach)
- Parallel Dialer: Dial up to 5 prospects simultaneously
- Power Dialer: Dial your entire list of prospects in just one click.
Dial With Account Context (High-Touch Approach)
- Click-To-Call Dialer: Dial 1 prospect at a time, with your prospect details, research, scrip, and notes all in one view.
- CRM Dialer: Call prospects without having to leave your CRM.
Increase Connect Rates
- Local Presence: Use local area codes in your calls to increase familiarity and improve connect rates.
- Timezone Detection: Batch your calls according to the current time in your prospect's region.
- Number Rotation: Automatically switch between multiple phone numbers while making calls, reducing the chances of calls being flagged as spam.
Reduce Admin Work
- AI Voicemail Detection: Auto-detect voicemails and instantly move on to the next call.
- Automatic Voicemail Drop: Automatically drop pre-recorded, custom voicemails to multiple prospects without the repetitive effort.
- AI Live Transcription: Get real-time call transcription with timestamps, capturing every key moment during the call.
- AI Call Summarization: Review calls at a glance with AI-powered summaries.
CRM Integration: Dial IQ integrates with Salesforce, Zoho, Pipedrive, Hubspot, and MS Dynamics.
AI-Powered Call Reviews and Coaching
- AI Call Notes: Automatically summarize calls with AI-driven notes, including next steps, all synced to the prospect’s activity history for quick access to critical information.
- Topic Detection: Pinpoint key conversation elements with AI—intro, pitch, objections, and closing—or custom topics you set, highlighting areas of strength and improvement.
- Automatic Field Capture: Identify missed opportunities or inconsistencies in reps' conversations by automatically extracting key data points like designation, users, and next steps, directly from the conversation.
- Next Step Detection: Verify whether appropriate next steps have been established by using AI to identify them based on conversation context, with AI also recommending follow-up actions to prevent missed opportunities.
- Outcome Detection: Filter for specific call outcomes as AI automatically assigns them with detailed notes and syncs the information to the CRM.
Dial IQ Pricing
Dial IQ has 2 pricing tiers:
- Basic ($35/user/month billed annually and $45/user/month billed quarterly)
- Advanced ($99/user/month billed annually and $119/user/month billed quarterly)
Dial IQ also offers an add-on plan for AI-based call reviews and coaching:
- AI-Based Coaching ($40/user/month billed either annually or quarterly)
These plans get you access to AI-powered coaching features like AI Automatic Outcome Detection, AI Call Field Capture, AI Topic Detection, AI Live Transcription, AI-Based Coaching Filters, and AI Next Step Identification.
Access Dial IQ’s pricing plans here
2. Ring.io
Ring.io is a sales engagement platform with calling, SMS, and video tools built into your CRM. It helps reps connect faster using features like power dialer, voicemail drop, and call analytics.
Key Features:
- Power Dialer: Offers power dialing modes that automate outbound calling, enabling reps to focus on selling instead of manual dialing. This increases call volume and connects reps to the next lead faster.
- RingLocal (Local Presence): Automatically displays a local area code as the caller ID for each call, which significantly boosts pickup rates by making calls appear local to prospects.
- Voicemail Drop: Allows users to drop pre-recorded voicemail messages on unanswered calls, saving time on leaving repetitive voicemails
Pricing:
Ring.io has three paid tiers (monthly per user, with annual commitment or annual billing discounts) and a free plan for solo users.
- Startup: $120 per user/month with an annual contract (or about $90 per user/month if paid annually). Supports 2–10 users and includes core dialer features (power dialer, SMS, call recording, etc.).
- Growth: $155 per user/month (annual contract) or ~$120 if paid annually. Supports 5–50 users and adds features like RingLocal local presence, voicemail drop, and advanced call screening.
- Enterprise: $300 per user/month (annual contract) or ~$250 paid annually. Supports 30+ users and includes all Growth features plus advanced routing, reporting, and customization.
3. Dialpad
Dialpad is a cloud-based communication platform with AI capabilities integrated into its core. Dialpad offers a comprehensive communication suite including voice, video, messaging, and contact center functionality.
Key Features:
- Local Presence Dialing: Dialpad Sell can automatically match outgoing caller ID to a prospect’s area code, increasing the chance that prospects answer the phone. This “local presence” feature helps sales reps connect with more leads.
- AI-Powered Call Coaching: Includes real-time sales call coaching and monitoring tools. Managers can listen in on live calls, whisper guidance to reps, or barge in when needed, and the system provides real-time transcription and sentiment analysis to assist during calls.
- Voicemail Drop: Reps can use voicemail drop to instantly leave a pre-recorded voicemail whenever a call goes to voicemail, saving time on outbound call campaigns
Pricing:
Dialpad’s sales dialer product (Dialpad Sell) is available in two tiers:
Dialpad offers different plans based on their different target markets;
Business Communications Plan:
- Standard ($15/user/month billed annually and $27/user/month billed monthly)
- Pro ($25/user/month billed annually and $35/user/month billed monthly)
- Enterprise (Need to contact them for a quote)
These plans cover features like calling, SMS, team messaging, and CRM integrations.
AI Meetings:
- Free
- Business ($15/user/month billed annually and $20/user/month billed monthly)
These plans get you access to video meetings, video recordings, and meeting transcriptions.
AI Contact Center:
- Essentials ($80/user/month billed annually and $95/user/month billed monthly)
- Advanced ($115/user/month billed annually and $135/user/month billed monthly)
- Premium ($150/user/month billed annually and $170/user/month billed monthly)
These plans get you access to AI scorecards, digital support, and digital virtual assistant.
AI Sales:
- Essentials ($60/user/month billed annually and $70/user/month billed monthly)
- Advanced ($95/user/month billed annually and $110/user/month billed monthly)
- Premium ($150/user/month billed annually and $170/user/month billed monthly)
These plans get you access to local dial, power dialer, and call transcription.
4. Kixie
Kixie is a sales dialer platform with features like power dialing, SMS capabilities, call tracking, and CRM integration. It automates dialing, allowing users to skip ringing and answering machines, while also logging calls and capturing notes automatically.
It aims to improve sales productivity by providing a suite of call management tools.
Key Features:
- Click-to-Call Dialer: Make calls one by one directly from their CRM.
- Single-Line PowerDialer: Automatically dials phone numbers from a PowerList one at a time.
- Multi-Line PowerDialer: Automatically dials up to 10 leads at once.
- Intelligent Call Routing: Routes calls based on CRM fields to connect prospects with the right sales rep.
Pricing:
Kixie offers four plans on their website; Integrated, Professional, Outbound Power Dialer, and Ultimate Revenue.
However, their pricing is unavailable on their website and accessible only upon contacting them.
5. Orum
Orum is a Live Conversation Platform that combines dialing, data, and enablement. It offers features like parallel dialing, live conversation detection, and integration with CRM systems. Orum helps sales reps increase their call volume by bypassing voicemail and automating manual tasks.
Key Features:
Orum offers a set of features designed to automate outbound calling and help sales teams connect with more prospects through live conversations.
- Parallel Dialer: Orum’s parallel dialer lets you call up to 5 people simultaneously on their ‘Launch’ plan, and up to 10 people on their ‘Ascend’ plan.
- Voicemail Sequencing: Orum lets you select pre-recorded voicemail messages and pair them with the step your prospects are currently in.
- Auto–Voicemail Drop: Leaves pre-recorded voicemails automatically.
- Salesfloor: Orum allows sales teams to collaborate and stay connected, wherever they are working from.
- Call Library: Orum lets sales teams store all past call recordings in one place to help coach new reps.
Pricing:
Orum has 2 pricing tiers:
- Launch ($250/user/month billed annually and $325/user/month billed monthly)
- Ascend (contact them for pricing)
6. RingCentral
RingCentral is a cloud-based business communications platform that offers phone, video, messaging, and contact center solutions, all in one system. It's designed to support team collaboration and customer engagement from anywhere
Key Features:
- Built-In Sales Dialer (Multiple Modes): RingCentral includes sales dialer functionality as part of its platform, with support for progressive and predictive dialing modes. Agents can use preview dialing, progressive dialing, or fully predictive dialing to automate outbound calls and minimize idle time.
- Call Monitoring and Coaching: Higher-tier RingCentral plans support live call monitoring features like call whisper, barge, and call recording for coaching purposes.
- AI Transcriptions and Analytics: Every RingCentral plan now includes AI-based call assistance features such as automatic call transcription and note-taking.
Pricing :
RingCentral’s business phone/dialer solution offers three plan tiers,
- Core: $30 per user/month if paid month-to-month (or $20 per user/month billed annually)
- Advanced: $35 per user/month month-to-month (or $25 per user/month with annual billing)
- Ultra: $45 per user/month month-to-month (or $35 per user/month annually)
7. Nooks
Nooks is a sales dialing platform designed to automate the busywork of dialing, prospecting, and coaching within sales teams through ‘assistants’. It enables sales teams to automate manual tasks like dropping voicemails, logging calls, and taking notes while facilitating high-volume dialing.
Key Features:
Nooks offers features designed to save time, automate key tasks, and provide clear insights into call performance. Here's a closer look at what Nooks brings to the table:
- Parallel Dialer: Nooks’s parallel dialer lets you call up to 5 people simultaneously.
- Auto-Voicemail Drop: Leave pre-recorded voicemails automatically.
- Call Scoring: Analyze every conversation and score each call versus key behaviors.
Pricing:
- Nooks has an AI Dialing Assistant plan which gets you access to their parallel and power dialer, along with CRM integrations.
- Nooks also has an AI Coaching Assistant plan, for features like call scoring, transcripts, summaries, and coaching insights.
- Finally, Nooks has an AI Prospecting Assistant plan, which covers an account researcher, list builder, and email writer.
- Nooks does not mention their pricing on their website, but according to sources, they charge about $5,000 per user per year.
8. CloudTalk
CloudTalk is a cloud-based call center software designed for both sales and support teams. It offers a balance of sophisticated features and user-friendly design, making it accessible to teams of all technical skill levels.
Key Features of Cloudtalk:
- Power Dialer: CloudTalk’s Power Dialer automatically queues up outbound calls from a contact list and dials them one after another as soon as an agent is free.
- Smart Dialer: A unique CloudTalk feature that scans CRMs or even any open web page to compile phone numbers and create a call list automatically.
- Live Monitoring and Campaign Tools: CloudTalk provides live call monitoring and real-time dashboards (wallboards) for supervisors to oversee calls.
Pricing:
CloudTalk offers four plans, with both monthly and annual pricing options
- Starter: $25 per user/month (billed annually) or $34 if billed monthly.
- Essential: $29 per user/month (annual) or $39 monthly.
- Expert: $49 per user/month (annual) or $69 monthly. Adds all advanced outbound sales dialer features.
- Custom (Enterprise): Custom pricing – A tailor-made plan for large teams.
How To Choose the Right Dialer for Your Sales Team
Conclusion
Ultimately, the right choice of dialer depends on your team’s specific requirements and growth plans.
JustCall is a great option for teams that need call center-focused features, especially if their primary focus is on managing high-volume outbound calls. With features like predictive, dynamic, and power dialing, JustCall works well for teams that need flexible, automated dialing options to handle larger call campaigns.
Dial IQ by Klenty is designed for sales teams looking to improve not just the quantity of calls, but also the quality of interactions. With advanced reporting capabilities and AI-driven coaching, Dial IQ provides valuable insights that help sales managers identify performance gaps and fine-tune strategies.
If you’re looking to drive more meaningful conversations with prospects, Dial IQ is here to help you meet your pipeline goals. Book a demo to see how Dial IQ can support your sales efforts!
