When it comes to dialing solutions, Orum is one of the popular choices. If you’re evaluating Orum for its calling capabilities, you’re in the right place. In this blog, we’ll review Orum’s dialer capabilities and pricing, alongside an alternative worth exploring.
By the end, you’ll better understand how Orum aligns with your sales strategy.
Let’s dive in.
Why Explore Orum Alternatives?
Orum is a great option for sales teams looking to speed up their outbound calling efforts. It allows reps to reach prospects quickly, while also offering coaching features that help improve overall call skills.
With Orum’s coaching, reps can
- listen in on live calls,
- pair live call insights with Orum analytics,
- stay engaged through leaderboards and scoring systems, and
- access call playlists
However, when it comes to detailed call reviews, Orum has limitations.
For growing sales teams that rely on structured coaching and consistent performance improvement, the ability to break down calls at scale is crucial. This often requires hours of reviewing recordings to find the exact coachable moments.
With Orum, while sales managers can coach calls, they can’t break the call into specific sections- like introductions, rapport-building, qualification, etc- for deeper analysis. This makes it challenging for managers to pinpoint exactly where a rep needs improvement, identify common objections faced by a rep or across the team, and learn what top performers do differently.
Orum Pricing:
Orum has 2 pricing tiers:
- Launch ($250/user/month billed annually and $325/user/month billed monthly)
- Ascend (contact them for pricing)
8 Best Orum Alternatives to Consider in 2025
1. Dial IQ by Klenty
Dial IQ by Klenty is a Parallel and Power Dialing Platform built for growing sales teams, that combines AI-powered coaching and detailed call analysis to better your reps’ performance.
Whether you’re managing a large number of calls or focusing on improving outcomes, Dial IQ provides the tools sales managers need to make data-driven decisions and fine-tune their team’s approach.
Dial IQ stands out from Orum by providing sales managers with deeper insights into reps’ call activities, with color-coded AI scoring with feedback on each call section. This is through Dial IQ’s Talk Track Tables.
What Talk Track Tables Does:
Talk Track Tables converts unstructured call data into a structured, easy-to-read table format. The AI listens to calls, checks adherence to the cold-calling methodology, and highlights gaps for improvement.
Think of it as an AI SDR Analyst:
- Listening to hundreds of calls over time
- Breaking down call details into components
- Scoring and comparing what was done versus what should have been done
- Indicating where reps need retraining or improvement
With Talk Track Tables, sales managers can
- Identify patterns that lead to successful or unsuccessful cold calls.
- Spot skill gaps in sales reps.
- Analyse which openers and value propositions drive meetings.
- Ensure adherence to sales methodologies.
Dial IQ supports high-volume dialing through:
Parallel Dialer
80% of calls go unanswered or to voicemail, and when you're dialing one prospect at a time, it leads to missed opportunities. Dial IQ’s Parallel Dialer solves this by allowing reps to call up to five prospects at once, enabling teams to handle up to 350 calls per hour. This feature not only increases live connections but also helps reps spend more time engaging with potential customers.
Power Dialer
Downtime between calls can hurt a sales team's productivity and limit the number of prospects they can reach. Dial IQ’s Power Dialer eliminates this issue by automatically dialing a selected list of prospects with a single click. This feature allows reps to connect with three times more prospects daily without adding to their workload. Dialing the next number right after an unanswered call or voicemail also increases talk time by up to 400%.
Dial IQ also helps you:
Dial With Account Context (High-Touch Approach)
- Click-To-Call Dialer: Dial 1 prospect at a time, with your prospect details, research, script, and notes all in one view.
- CRM Dialer: Call prospects without leaving your CRM.
Leverage AI-Powered Call Reviews and Coaching
- AI Call Notes: Automatically summarize calls with AI-driven notes, including next steps, all synced to the prospect’s activity history for quick access to critical information.
- Topic Detection: Pinpoint key conversation elements with AI—intro, pitch, objections, and closing—or custom topics you set, highlighting areas of strength and improvement.
- Automatic Field Capture: Identify missed opportunities or inconsistencies in reps' conversations by automatically extracting key data points like designation, users, and next steps, directly from the conversation.
- Next Step Detection: Verify whether appropriate next steps have been established by using AI to identify them based on conversation context, with AI also recommending follow-up actions to prevent missed opportunities.
- Outcome Detection: Filter for specific call outcomes as AI automatically assigns them with detailed notes and syncs the information to the CRM.c
Increase Connect Rates
- Local Presence: Use local area codes in your calls to increase familiarity and improve connect rates.
- Timezone Detection: Batch your calls according to the current time in your prospect's region.
- Number Rotation: Automatically switch between multiple phone numbers while making calls, reducing the chances of calls being flagged as spam.
Reduce Admin Work
- AI Voicemail Detection: Auto-detect voicemails and instantly move on to the next call.
- Automatic Voicemail Drop: Automatically drop pre-recorded, custom voicemails to multiple prospects without the repetitive effort.
- AI Live Transcription: Get real-time call transcription with timestamps, capturing every key moment during the call.
- AI Call Summarization: Review calls at a glance with AI-powered summaries.
CRM Integration: Dial IQ integrates with Salesforce, Zoho, Pipedrive, Hubspot, and MS Dynamics.
Pricing
Dial IQ has 2 pricing tiers:
- Basic ($35/user/month billed annually and $45/user/month billed quarterly)
- Advanced ($99/user/month billed annually and $119/user/month billed quarterly.)
Dial IQ also offers an add-on plan for AI-based call reviews and coaching:
- AI-Based Coaching ($40/user/month)
These plans get you access to AI-powered coaching features like AI Automatic Outcome Detection, AI Call Field Capture, AI Topic Detection, AI Live Transcription, AI-Based Coaching Filters, and AI Next Step Identification.
Access Dial IQ’s pricing plans here
2. Ring.io
Ring.io is a sales engagement platform with calling, SMS, and video tools built into your CRM. It helps reps connect faster using features like power dialer, voicemail drop, and call analytics.
Key Features:
Voicemail Drop: Allows users to drop pre-recorded voicemail messages on unanswered calls, saving time on leaving repetitive voicemails
Power Dialer: Offers power dialing modes that automate outbound calling, enabling reps to focus on selling instead of manual dialing. This increases call volume and connects reps to the next lead faster.
RingLocal (Local Presence): Automatically displays a local area code as the caller ID for each call, which significantly boosts pickup rates by making calls appear local to prospects.
Pricing:
Ring.io has three paid tiers (monthly per user, with annual commitment or annual billing discounts) and a free plan for solo users.
- Startup: $120 per user/month with an annual contract (or about $90 per user/month if paid annually). Supports 2–10 users and includes core dialer features (power dialer, SMS, call recording, etc.).
- Growth: $155 per user/month (annual contract) or ~$120 if paid annually. Supports 5–50 users and adds features like RingLocal local presence, voicemail drop, and advanced call screening.
- Enterprise: $300 per user/month (annual contract) or ~$250 paid annually. Supports 30+ users and includes all Growth features plus advanced routing, reporting, and customization.
3. Dialpad
Dialpad is a cloud-based communication platform with AI capabilities integrated into its core. Dialpad offers a comprehensive communication suite including voice, video, messaging, and contact center functionality.
Key Features:
- Local Presence Dialing: Dialpad Sell can automatically match outgoing caller ID to a prospect’s area code, increasing the chance that prospects answer the phone. This “local presence” feature helps sales reps connect with more leads.
- AI-Powered Call Coaching: Includes real-time sales call coaching and monitoring tools. Managers can listen in on live calls, whisper guidance to reps, or barge in when needed, and the system provides real-time transcription and sentiment analysis to assist during calls.
- Voicemail Drop: Reps can use voicemail drop to instantly leave a pre-recorded voicemail whenever a call goes to voicemail, saving time on outbound call campaigns
Pricing:
Dialpad’s sales dialer product (Dialpad Sell) is available in two tiers:
Dialpad offers different plans based on their different target markets;
Business Communications Plan:
- Standard ($15/user/month billed annually and $27/user/month billed monthly)
- Pro ($25/user/month billed annually and $35/user/month billed monthly)
- Enterprise (Need to contact them for a quote)
These plans cover features like calling, SMS, team messaging, and CRM integrations.
AI Meetings:
- Free
- Business ($15/user/month billed annually and $20/user/month billed monthly)
These plans get you access to video meetings, video recordings, and meeting transcriptions.
AI Contact Center:
- Essentials ($80/user/month billed annually and $95/user/month billed monthly)
- Advanced ($115/user/month billed annually and $135/user/month billed monthly)
- Premium ($150/user/month billed annually and $170/user/month billed monthly)
These plans get you access to AI scorecards, digital support, and digital virtual assistant.
AI Sales:
- Essentials ($60/user/month billed annually and $70/user/month billed monthly)
- Advanced ($95/user/month billed annually and $110/user/month billed monthly)
- Premium ($150/user/month billed annually and $170/user/month billed monthly)
These plans get you access to local dial, power dialer, and call transcription.
4. Kixie
Kixie is a sales dialer platform with features like power dialing, SMS capabilities, call tracking, and CRM integration. It automates dialing, allowing users to skip ringing and answering machines, while also logging calls and capturing notes automatically.
It aims to improve sales productivity by providing a suite of call management tools.
Key Features:
- Click-to-Call Dialer: Make calls one by one directly from their CRM.
- Single-Line PowerDialer: Automatically dials phone numbers from a PowerList one at a time.
- Multi-Line PowerDialer: Automatically dials up to 10 leads at once.
- Intelligent Call Routing: Routes calls based on CRM fields to connect prospects with the right sales rep.
Pricing:
Kixie offers four plans on their website; Integrated, Professional, Outbound Power Dialer, and Ultimate Revenue.
However, their pricing is unavailable on their website and accessible only upon contacting them.
5. Justcall
JustCall is a cloud-based phone system designed primarily for handling large-scale calling operations, with tools that cater to both call centers and sales teams. It offers a sales dialer with features like predictive, power, and dynamic dialing, automating tasks like logging calls and voicemail drops.
Key Features:
- JustCall offers flexible dialing options, allowing you to automate outbound calls and adjust your dialing speed based on your campaign needs.
- Predictive Dialer: JustCall’s predictive dialer automatically dials customer numbers for you. It connects agents only to answered calls, saving time and reducing idle periods.
- Dynamic Dialer: JustCall’s Dynamic Dialer automatically dials newly added leads from your CRM. It prioritizes high-value contacts, ensuring agents connect with leads at the right time.
- Power Dialer: JustCall’s Power Dialer automatically dials contacts from a set list.
Pricing :
- Essentials ($19/user/month billed annually and $29/user/month billed monthly)
- Team ($29/user/month billed annually and $39/user/month billed monthly)
- Pro ($49/user/month billed annually and $69/user/month billed monthly)
- Business (Need to contact them for a quote)
6. RingCentral
RingCentral is a cloud-based business communications platform that offers phone, video, messaging, and contact center solutions, all in one system. It's designed to support team collaboration and customer engagement from anywhere
Key Features:
- Built-In Sales Dialer (Multiple Modes): RingCentral includes sales dialer functionality as part of its platform, with support for progressive and predictive dialing modes. Agents can use preview dialing, progressive dialing, or fully predictive dialing to automate outbound calls and minimize idle time.
- Call Monitoring and Coaching: Higher-tier RingCentral plans support live call monitoring features like call whisper, barge, and call recording for coaching purposes.
- AI Transcriptions and Analytics: Every RingCentral plan now includes AI-based call assistance features such as automatic call transcription and note-taking.
Pricing :
RingCentral’s business phone/dialer solution offers three plan tiers,
- Core: $30 per user/month if paid month-to-month (or $20 per user/month billed annually)
- Advanced: $35 per user/month month-to-month (or $25 per user/month with annual billing)
- Ultra: $45 per user/month month-to-month (or $35 per user/month annually)
7. Nooks
Nooks is a sales dialing platform designed to automate the busywork of dialing, prospecting, and coaching within sales teams through ‘assistants’. It enables sales teams to automate manual tasks like dropping voicemails, logging calls, and taking notes while facilitating high-volume dialing.
Key Features:
Nooks offers features designed to save time, automate key tasks, and provide clear insights into call performance. Here's a closer look at what Nooks brings to the table:
- Parallel Dialer: Nooks’s parallel dialer lets you call up to 5 people simultaneously.
- Auto-Voicemail Drop: Leave pre-recorded voicemails automatically.
- Call Scoring: Analyze every conversation and score each call versus key behaviors.
Pricing:
- Nooks has an AI Dialing Assistant plan which gets you access to their parallel and power dialer, along with CRM integrations.
- Nooks also has an AI Coaching Assistant plan, for features like call scoring, transcripts, summaries, and coaching insights.
- Finally, Nooks has an AI Prospecting Assistant plan, which covers an account researcher, list builder, and email writer.
- Nooks does not mention their pricing on their website, but according to sources, they charge about $5,000 per user per year.
8. CloudTalk
CloudTalk is a cloud-based call center software designed for both sales and support teams. It offers a balance of sophisticated features and user-friendly design, making it accessible to teams of all technical skill levels.
Key Features of Cloudtalk:
- Power Dialer: CloudTalk’s Power Dialer automatically queues up outbound calls from a contact list and dials them one after another as soon as an agent is free.
- Smart Dialer: A unique CloudTalk feature that scans CRMs or even any open web page to compile phone numbers and create a call list automatically.
- Live Monitoring and Campaign Tools: CloudTalk provides live call monitoring and real-time dashboards (wallboards) for supervisors to oversee calls.
Pricing:
CloudTalk offers four plans, with both monthly and annual pricing options
- Starter: $25 per user/month (billed annually) or $34 if billed monthly.
- Essential: $29 per user/month (annual) or $39 monthly.
- Expert: $49 per user/month (annual) or $69 monthly. Adds all advanced outbound sales dialer features.
- Custom (Enterprise): Custom pricing – A tailor-made plan for large teams.
Which is the Right Dialer For Your Sales Team?
Both Orum and Dial IQ are fantastic options for scaling call volume, through their parallel and power dialers. However, Orum does not provide the comprehensive call review features that sales managers require for training and performance evaluation. Furthermore, their plans start at $250 per user per month, which may be steep for smaller, growing sales teams.
Dial IQ differentiates itself by providing detailed call review tools, through its Talk Track Tables, to help sales managers better analyze calls. While their plans start at $35 per user per month, you can access their multi-mode dialer for 99$ per user per month, which is still less than half of Orum’s base plan.
Ultimately, the choice of dialer depends on your team’s specific needs. Both Orum and Dial IQ offer distinct advantages, so it’s important to evaluate which features align best with your goals and budget.
If you’re a growing sales team looking to improve the quality of your outbound interactions, Dial IQ is here to help you meet your pipeline goals. Book a demo to see how Dial IQ can support your sales efforts!
