Salesloft Reviews: Is It the Right Platform for You?

If you're exploring reviews of top sales engagement platforms, Salesloft has likely appeared on your radar.

With its focus on automation and pipeline management, Salesloft claims to optimize outreach and help teams scale their results.

But how well does Salesloft truly deliver on its promises for B2B sales teams?

In this blog, we'll dive into Salesloft’s features and customer experience, breaking down the good and the bad, along with the common complaints you need to know.

By the end, you’ll have a clear-eyed view of whether Salesloft is the right fit for your sales strategy, or if another solution could better support your goals.

Let’s dive in.

Core Features of Salesloft

• Cadence Management: Integrated multi-channel cadences help automate lead routing, nurture activities, and scale personalized outreach.
  
• Conversation Intelligence & Call Repository: Salesloft enables sellers and managers to record, analyze, and review calls or virtual meetings, helping quickly onboard new reps and identify best practices with real-time, data-driven coaching.
  
• Deal & Pipeline Management: The platform brings together deal insights, pipeline health monitoring, and forecasting tools, letting sellers see where each deal stands and what actions are needed to close revenue faster.
  
• Rhythm & Adaptive Experiences: AI-based prioritization (Rhythm) translates buyer signals into seller actions, dynamically surfacing high-value to-dos and tasks to keep deals moving forward.
  
• Advanced Analytics & Reporting: Salesloft centralizes analytics across the buyer journey, with customizable dashboards providing actionable insights and enabling true data-driven sales management.
  
•  Real-Time Coaching: Real-time analytics and coaching features empower leaders to detect opportunities for improvement and scale performance across the team.

Pricing

Salesloft does not offer a transparent pricing page; you must book a demo to learn your quote. The actual cost is not fixed and varies based on team size, required features, and contract length. Most users report pricing averages starting around $1,000 per user, per year, with extra costs for add-ons like the dialer.

Salesloft offers two main plans

Advanced Package

• The Advanced Package is focused on helping your team generate pipeline, coach reps, and manage deals from outreach through close.
  
• It gives you automated cadences, structured workflows, engagement analytics, conversation intelligence, and comprehensive lifecycle management.
  
• Seller coaching and real-time call analytics are built into the platform. You get deep integrations, pipeline visibility, and opportunity management in one unified system.

Elite Package

• Elite is designed for organizations needing advanced controls and highly customizable automation.
  
• You get everything in Advanced, plus exclusive features like Sandbox for safe testing and admin changes, Multi-team management for complex businesses, and No-code Custom Object Signals for CRM-driven triggers and workflow automation.
  
• Elite is best if you need to orchestrate sales activity across multiple teams and regions, or if your workflow depends on advanced Salesforce integration and admin flexibility.

Dialer capabilities are not included by default and must be purchased as a separate add-on, with prices and options available through a custom quote. There is no free trial, and details about which features are available in each plan are not publicly listed.

Salesloft Reviews: Advantages for Sales Teams

• Salesloft offers strong automation around email follow-ups, call scheduling, and workflow automations, so sales reps spend more time selling and less on admin work.
  
• Salesloft enables engagement via phone, email, social (LinkedIn integration), text, and video, all managed in one Cadence engine and with cross-channel reporting.
  
• Salesloft natively integrates with leading CRMs like Salesforce, HubSpot, and Microsoft Dynamics, ensuring automatic syncing of customer data.
  
• Salesloft provides real-time reporting, AI-driven analytics, and deal scoring to help teams prioritize leads and optimize strategy.
  
• Salesloft is designed with a visual, accessible cadence builder praised for fast onboarding; however, some users mention the interface can get dense or require adaptation depending on workflow.

Salesloft Reviews: Drawbacks

• Salesloft’s great for managing cadences, but your reps still need to manually build lists, write cold emails, and place calls one by one.
  
• Salesloft lacks the inbox placement infrastructure that ensures domain health. What happens when you land in spam with Salesloft?
  
• Salesloft’s interface, while functional, has been described by a portion of users as somewhat less efficient than they would prefer. Some users have encountered challenges in navigating the platform smoothly and optimizing their workflow, which may require additional time and effort to adapt to.
  
• The reporting features in Salesloft have been critiqued for their complexity, making it challenging for users to extract actionable insights from their data.
  
• While Salesloft's dialer functionality serves its purpose, it has been perceived by some users as clunky, posing a potential challenge for sales representatives. This aspect is crucial since a smooth and efficient dialer is paramount for sales teams when making calls and engaging with prospects.
  
• Users have raised concerns about the email cadencing process in Salesloft, primarily due to the perceived excess of clicks required to perform tasks.
  
• Pricing transparency is of utmost importance as it ensures that users can make informed decisions about their investment in the platform. Salesloft does not have transparent pricing, nor do they offer free trials.
  
• Reports of less-than-ideal experiences with Salesloft's customer support have been raised by a huge number of Salesloft users.
  
• One significant drawback associated with Salesloft is its steep learning curve. Users have reported that adapting to the platform requires a considerable amount of time and effort.
  
• Do you stop engaging with that ICP prospect when your Salesloft cadence ends? AI identifies unengaged prospects and enrolls them in a well-researched, personalized nurture cadence. With Salesloft, this is often a manual process.
  
• If your reps do call blocks with Salesloft, what percentage of that time goes into dialing and admin? Ideally, you want reps in conversations all day, not punching calls, silently listening to voicemails, dial tones, or fighting through phone trees.
  
• How many tabs do you have open on your laptop right now besides Salesloft? Reps build lists on one tool, add them to cadence with Salesloft, dial from another tool, and research accounts in another tab. How many hours go into just managing tabs?

Before You Keep Using A Merged Sales Engagement Platform - Read This

1. Roadmap displacement

Are their developers working on new features that support your use case, or are they working on making the merger integration happen?

2. Are their workflows working or breaking?

Check end-to-end workflows before you renew.

3. Feature overlap

Are you going to pay for overlapping features? Two platforms with similar features merge- you're paying for both?

4. Merger bundling

Are there any changes in pricing/ features moving into plans that didn't exist before? Is there transparency on the same?

5. Training Time

Is the vendor investing in your sales team to relearn what workflows in the merged solution will look like? Are they committed to ensuring there's no drop in output? How long will the adjustment gap be?

6. Is the vendor a believer in the core persona you're paying to support within your organization?

If they take drastic measures that indicate they no longer believe in the persona, how will they continue to study their jobs-to-be-done? How do you trust their vision for sales engagement?

7. What is their security like?

If they have had a security breaking recently, tools shut down, re-evaluate how safe your data really is. Ask them what measures they are taking to make sure this never happens again

Klenty - The Best Alternative to Salesloft for Growing Sales Teams

If you’re frustrated with the common drawbacks of Salesloft, Klenty is designed to turn those pain points into productivity and pipeline growth.

Here’s how Klenty directly addresses and solves each challenge

1. Agentic Cadences

Agentic Cadences: Never leave valuable prospects behind when a sequence ends. Klenty's AI detects prospects who need further nurture and automatically enrolls them into tailored follow-up cadences, ensuring every lead gets the right touch at the right time, so your pipeline never goes cold.

2. Team of AI Agents for No Manual Execution

Klenty’s AI handles every repetitive prospecting task. List building, email writing, CRM data updates, and sequencing are completed by AI, freeing reps to focus entirely on live sales conversations.

3. AI List Builder

List building has always been a bottleneck. Sales reps spend hours refining filters only to settle for imperfect lists that don’t match exactly your ICP. Filters can only get you so far.

Klenty’s AI List Builder changes that. SDRs can now build lists using a prompt in simple English. Sales reps simply type out a prompt like:

“Find B2B SaaS companies hiring SDRs, expanding to APAC, using Salesforce.”

The AI taps into a database of 700M+ contacts, scores the accounts based on your prompt, and gives you the reason for each score, so you’re not guessing why it’s a good fit.

Even better: You can go beyond filters, use keywords, or exclusions to refine with precision.

Once you have the ideal account list, the AI enriches it with verified contact data (emails + phone numbers) using a waterfall approach.

4. Account Research

Klenty automates prospecting. Simply describe your ideal customer profile (ICP), and Klenty’s AI builds targeted lists, enriches contact data, researches accounts, and writes relevant, personalized emails for you. Your reps only need to review and approve, letting them spend more time on real conversations and less on admin.

5. Parallel & Power Dialer

Klenty’s AI Power and AI Parallel Dialers let reps breeze through call blocks without dialing each number or listening to endless dial tones and voicemails. Automatic skip features eliminate dead time, enabling conversation-to-conversation calling for maximum talk time, and productivity jumps from hours lost to admin to hours spent selling.

6. Email Deliverability

Klenty offers an end-to-end email deliverability suite with done-for-you domain and inbox setup, including DMARC, DKIM, SPF, and ongoing health monitoring. Klenty helps emails consistently land in Primary Tabs and proactively flags deliverability risks with dashboards and consulting, removing technical barriers to outreach.

7. AI Playbooks

AI Playbooks: Klenty's AI detects prospects who need further nurture and automatically enrolls them into tailored follow-up cadences, ensuring every lead gets the right touch at the right time, so your pipeline never goes cold.

8. Robust Security

With Klenty, sales teams get a unified sales engagement platform. From data import, list building, research, personalized outreach, to calling and analytics, all workflows run from one tab. Integrated multi-channel prospecting and deep CRM integrations mean all actions and insights flow seamlessly, reducing tech friction and safeguarding your data security.

9. Deep Salesforce Integration

Klenty provides deep native integration with Salesforce, HubSpot, Pipedrive, and Zoho. CRM workflows trigger sequences automatically, and engagement data syncs in both directions, no more manual data entry or losing important prospect information.

10. Roadmap Focused on SDRs

Klenty’s platform was built for usability. Users kick off outreach within minutes, using an intuitive interface and clear playbooks. This means faster ramp-up for new reps and less time spent learning systems, accelerating time to value.

Klenty vs Salesloft: Feature Comparison Table

Conclusion

If you’re reading this, you already know how overwhelming it can be to find a sales engagement platform that empowers your sales team. While Salesloft offers advanced features, it falls short where it matters most for growing, agile teams like yours: transparency, automation, deliverability, workflow efficiency, and real customer support.

With Klenty, you finally get a solution that’s built around you. Klenty automates every manual task, from prospect list building to writing personalized emails and placing calls, so you can spend your day connecting with prospects rather than managing tabs or handling admin work.

No more silent call time, clunky dialers, or abandoned leads. Klenty’s AI Power and AI Parallel Dialers ensure your team gets to real conversations, every time.

Choosing Klenty means your reps can do more of what you need: build meaningful relationships, nurture every opportunity, and drive more revenue, with less effort and zero guesswork.

If you’re ready to finally break free from tech friction and focus where it counts, the time to switch is now.

Ready to see for yourself why Klenty is the best alternative for growing sales teams?
Book a demo today and make your sales team unstoppable.

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